Studio Co-Working Space Manager

Staples Inc.•Needham, MA

About The Position

Co-Working Space Managers works in and manages the Staples Studio Coworking center. This position is responsible for managing the overall operation of the space, retention of existing clients and supporting new-member acquisition. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately. Get great perks. Play a key role in helping your store, your people and your customer win. The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our customers and community discover innovative products, services, and inspiration that unlock what’s possible, while empowering you to unlock your potential. Our people are the heart of our success and there has never been a better time to join us as we lead the way in a new era of working and learning. Want to learn more about Staples Stores? Visit RetailCareers.Staples.com for information and to learn about our career opportunities. Click here to learn more about the employee benefits, programs and perks offered at Staples! Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. Staples is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 1-888-490-4747 for more information. Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act; as well as with any other state and local Fair Chance Ordinance/Act regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Requirements

Able to work a flexible schedule based on the store’s needs
Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Ability to multi-task while meeting store standards
Strong work ethic
Energetic, outgoing, and positive attitude
Ability to work with people in a social working environment
Attention to detail and organized
Excellent communication and interpersonal skills
Acquire new leads and convert those leads by demonstrating the value of the space
Proficiency in Microsoft Office programs, including Word, Excel, and PowerPoint
Interest and curiosity about business, specifically in start-up and small enterprise a plus
Excellent customer service and dedication to the customer experience
Staples does not sponsor applicants for work visas for this position.

Nice To Haves

Ability to manage a book of business including existing members and prospective members
Customer Service or hospitality experience
Ability to develop strong relationships with members
High attention to detail and managing execution

Responsibilities

Timely and effective responses to membership inquiries (email, phone, or in person)
Develop and maintain relationships with customers/members
Maintaining the space to our quality standards (kitchen, coffee bar, office, and food & beverage supplies)
Be attentive and providing excellent service to members and guests
Display enthusiasm, positive attitude, and reliability on the job
Demonstrating ownership of all required work activities
Work with store team on identifying potential Staples Studio leads
Greet members, provide a welcoming environment, and demonstrate comfort with customer engagement
Host member and local events to build the Staples Studio brand
Promote Staples values and initiatives
Travel to other Co-Working sites to support as needed

Benefits

Full-time hours, generous paid time off, career development program and weekly pay
401(k) with company match
Full medical, dental and vision insurance
Associate discounts on in-store and online merchandise, services and warranty plans
Discounts at hundreds of retailers, restaurants and more
And many more benefits

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