Student Tour Guide
About The Position
Student tour guides serve primarily as a host and guide for all campus visitors to the Office of Admissions by welcoming them with genuine hospitality, marketing the University, sharing their positive experiences, and ultimately recruiting prospective students to UNM. This will require the successful candidate to provide a high level of customer service and share knowledge of a wide variety of university programs and services. This role will stretch beyond the duration of the visit, as tour guides will be expected to assist future students and their families in arranging visits to UNM campus and follow-up with visitors to ensure their questions are answered and requests met. Tour guides will also be expected to preform numerous other duties, including but not limited to processing incoming mail, completing outgoing mailings, organizing recruitment materials, collecting inventory counts, and other tasks according to the needs of the office. The successful candidate will be required to maintain a professional appearance and attitude at all times, adhering to the dress code and corresponding positively with office associates and visitors alike. Candidates selected for an interview will be asked to prepare and deliver a presentation as part of the interview process. The Campus Tour Office is open Monday - Friday from 8:00am-5:00pm. Students must have availability during these hours. Tour Guides only work occasional Saturdays for special events. Please provide Spring 2026 class schedule. Very strong communication skills, both verbal and written. Ability to work effectively as a member of a team. Excellent problem-solving skills and strong attention to detail.
Requirements
- Please provide Spring 2026 class schedule.
- Very strong communication skills, both verbal and written.
- Ability to work effectively as a member of a team.
- Excellent problem-solving skills and strong attention to detail.
Nice To Haves
- Demonstrates friendly, professional, and helpful demeanor at all times.
- Evidence of enthusiasm and positive approach to university life.
- Experience working regularly with diverse groups of people.
- Public speaking experience.
- Strong computer skills, including work knowledge of Microsoft Office.
Responsibilities
- Host and guide campus visitors
- Market the University
- Share positive experiences
- Recruit prospective students
- Provide high-level customer service
- Share knowledge of university programs and services
- Assist future students and families in arranging campus visits
- Follow-up with visitors
- Process incoming mail
- Complete outgoing mailings
- Organize recruitment materials
- Collect inventory counts
- Maintain a professional appearance and attitude
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Industry
Educational Services
Education Level
No Education Listed
Number of Employees
101-250 employees
