Student Success Program Coordinator, Prison Exchange Program (PEP)

Wayne State University • Detroit, MI

13d

About The Position

Wayne State University is searching for an experienced Student Success Program Coordinator, Prison Exchange Program (PEP) at its Detroit campus location.
Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.
The Student Success Program Coordinator focuses on the success of adult learners. The person in this role will be responsible for the planning, managing, and implementation of projects and initiatives spanning multiple student success units related to adult and second chance students across the university. They will track student success via the Prison Education Program (PEP), the on-campus Learning Community on campus, and the exoneree scholarship program. The Coordinator will use predictive data analytics and dashboards developed by the university’s institutional research and data analysis team to assess adult student success and academic performance needs. This role will act as a liaison to enrollment management, student success, admissions, and financial aid for these students. They will coordinate student club and learning community service projects and community outreach. Reports to the Dean of the College of Liberal Arts and Sciences that houses these programs with dotted lines to the Vice Provosts for Student Success and Enrollment Management or their designees.

Requirements

• Master’s degree preferred or equivalent experience.
• Minimum 3 years of experience in higher education in relevant areas: second chance student success, student affairs, data analytics, academic advising, or similar education and experience.
• Experience in project management role, knowledge of business practices and operations.
• Clear verbal and written abilities, with effective interpersonal and customer service skills.
• Ability to work independently and as part of a larger team.
• Experience in working in prisons, on reentry and with second chance students.
• Diplomacy and awareness when to help-seek.
• Experience mentoring students and Graduate Assistants.
• Ability to compare, contrast and quality check work with a keen attention to detail. Strong analytical skills including critical thinking and problem-solving skills. Proficient with standard office tools (word processing, spreadsheets, presentation creation), research abilities to find relevant materials using online search tools, and database management systems.
• Proficient in using technology to develop, implement, track, and analyze programs designed to maximize outreach efforts using student information systems. Demonstrated ability to aggregate and analyze data to evaluate outcomes towards set performance goals. Experience with database query and table design.

Responsibilities

• Responsible for the planning, managing, and implementing projects and initiatives spanning multiple student success units related to adult learners and second chance students across the university.
• Act as a liaison communicating with key point people at enrollment management, student success, admissions, and financial aid answering questions for the second chance students.
• Coordinate student club and learning community service projects and community outreach.
• Use predictive data analytics and dashboards developed by the university’s institutional research and data analysis team to assess student academic performance needs based on obstacles to student retention and graduation via identifying barrier courses, advising and tutoring needs.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees