Exchange Coordinator
About The Position
Under the direct supervision of the Exchange Manager, the Exchange Coordinator is responsible for assisting with all order desk operations including reviewing solicitations, booking and processing orders, coordinating with Sunkist sales and Limoneira shipping departments, and troubleshooting. Relay information to various Sunkist departments, as necessary. Relay Sunkist sales information to various Limoneira departments, as necessary. Perform other duties as might be assigned by Supervisor or Limoneira Management. Limoneira’s job descriptions describe the key areas of responsibility, but do not attempt to describe all activities or areas of responsibility. In most cases the description covers approximately 80% of an individual's daily, weekly or monthly job duties. Works closely with and communicates with the Exchange Manager to keep current on stored and packed fruit inventory and future availability Attends daily lemons operations meetings and other meetings at the direction of Supervisor Provides back up support to coordinate incoming sales communications including new orders, order changes, sales related verbal, email and Prophet generated inquiries between Limoneira packing operations and Sunkist sales Troubleshoots order and production discrepancies Assists with tracking and reporting of daily bookings Cross-trains with Supervisor Miscellaneous duties as assigned by management personnel
Requirements
- Must have completed a high school diploma; a four year degree preferred or experience in other relevant discipline or field
- Must be able to operate within a computerized sales environment and automated sales order system
- Experience and working knowledge of industry and government regulations
- Should possess both industry, market and product knowledge
- Must possess and maintain a valid California driver’s license
- Is able to communicate effectively with all levels of customers, production and Exchange personnel and Sunkist sales personnel under adverse conditions at times
- Is familiar with marketing and able to coordinate marketing efforts with other agencies as necessary and be able to interpret market information in order to provide management with information about the effectiveness of Sunkist/Association marketing/sales efforts and guidance regarding the storage and packing of product
- Must be able to read, analyze and interpret financial and statistical reports
- Is able to utilize a computerized sales information system
- Regular and timely attendance in the packinghouse office. Telework or telecommuting is not an option
- Must be able to do general mathematical functions accurately
- Must be familiar with computer use and able to perform basic data entry on computer
- Must have knowledge of how the shipping system operates and relates to the sales/order function
- Attention to detail
- Ability to maintain documents in an orderly manner
- Problem-solving skills
- Must be able to follow directions from the supervisor
- Must be able to interact with coworkers and members of the sales/exchange community
- Must be able to understand and follow work rules and procedures
- Must maintain good attendance and punctuality record
- Must be able to work a flexible schedule and must be able to accept constructive criticism
- Must be able to apply common sense understanding to fulfill written, oral or visual instructions
- Interpret instructions furnished both verbally and in written form
- Employee is expected to wear personal protection equipment at all times while performing duties and tasks.
Responsibilities
- Works closely with and communicates with the Exchange Manager to keep current on stored and packed fruit inventory and future availability
- Attends daily lemons operations meetings and other meetings at the direction of Supervisor
- Provides back up support to coordinate incoming sales communications including new orders, order changes, sales related verbal, email and Prophet generated inquiries between Limoneira packing operations and Sunkist sales
- Troubleshoots order and production discrepancies
- Assists with tracking and reporting of daily bookings
- Cross-trains with Supervisor
- Miscellaneous duties as assigned by management personnel
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
101-250 employees
