Exchange Officer

First American • Usa, NY

2d • $31 - $41 • Remote

About The Position

In this role you will facilitate 1031 exchanges for First American Exchange’s local and national clients. You will work directly with clients, their advisors and the escrow officers and closers who handle their transactions. This role also may include supervising, training and developing Exchange Assistants. Position includes discussing transactions with clients and their advisors, preparing exchange documentation and facilitating the exchange aspect of the closing. Candidate must have or develop proficiency in 1031 exchange rules and work efficiently in a fast-paced environment. This is a fully remote position that will be working the Eastern Standard Time Zone

Requirements

• Experience: A minimum of three years in real estate, escrow, or 1031 exchanges is preferred but not required. A background in accounting, bookkeeping, customer service, or sales is highly desirable.
• Technical Proficiency: Strong computer skills, accurate typing, and a solid understanding of basic math.
• Organizational Strength: Demonstrated ability to plan, prioritize, and manage multiple tasks with attention to detail in a fast-paced environment.
• Communication: Excellent verbal and written communication skills with a collaborative, team-oriented mindset.
• Problem-solving skills: Creative and resourceful decision-making with a strong focus on customer satisfaction.
• Adaptability: Flexible and versatile, able to adjust to shifting priorities while maintaining professionalism.
• Leadership and Personal Attributes: Strong leadership capabilities, dependable, detail-oriented, and capable of managing stress effectively.

Responsibilities

• Open Exchanges
• Develop proficiency in 1031 rules and ability to answer customer questions
• Handle inquiry calls
• Review purchase agreements and title reports
• Prepare exchange documentation for relinquished and replacement property closings
• Follow company’s procedures and comply with Accounting Policy Process
• Monitor time deadlines and closing dates
• Handle all accounting for the exchange files
• Manage exchange process in a timely manner
• Closing
• Review estimated closing statements for approval
• Handle acceptance and disbursement of funds in accordance with 1031 rules
• Collect fee income and final signed documentation
• Customer Service/Business Development
• Trouble shooting and customer management
• Follow up with existing and potential clients for increased business
• Cooperate with manager and sales reps to develop business

Benefits

• Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed