Student Services Support Staff

Touro University•New York, NY

13d•$48,000 - $60,000

About The Position

The New York College of Podiatric Medicine (NYCPM) at Touro University is a 4-year medical college located in upper Manhattan. The incumbent will work in a fast-paced environment with changing priorities; leadership skills, discretion, and judgment are required to deal with sensitive and confidential matters and to strategically plan, prioritize, and organize a diverse workload. The candidate will be responsible for daily operations of the campus housing. The right individual will exhibit a high sense of professionalism, be able to multi-task and achieve goals, meet deadlines, and have a “can do” positive attitude. Additionally the Student Services Support Staff will work closely with the Admissions Department with a focus on New Student Coordination, Prospective Student Engagement, and Alumni Coordination

Requirements

Bachelor's or Associates degree preferred
Administrative experience required
Excellent written and oral communication skills required.
Proficient in Word and office 365.
Ability to work with students maintaining a professional demeanor and protecting confidentiality.
Ability to work independently and as a member of a team; manage multiple tasks, work well under pressure, be flexible, demonstrate a willingness to learn new systems, and take initiative.
Ability to set priorities, function in a fast-paced environment, and communicate with all levels of the NYCPM community.

Responsibilities

Maintaining accurate records of who is living at the Bridges
Organize and keep up to date student housing contracts
Train and meet with Student Resident Assistants
Mediate student housing behavior concerns
Work with Facilities and Security to ensure student safety and comfort
Organize and run student housing activities and events (ex: Study nights, student socials, move in day)
Additional student service administrative tasks relating to event coordination, admissions, orientation, and more
Proactively follow up with prospective students and leads via email, phone, and other communication channels with the goal of nurturing leads
Maintain organized records of all inquiries and communications in Touro
Provide timely and accurate information about programs, admissions processes, and key dates
Work with Dean of Student Services to coordinate onboarding activities, orientation materials, and communications
Monitor and support completion of necessary documentation and onboarding steps
Build and maintain strong relationships with alumni through regular communication and engagement opportunities
Support the development and execution of alumni events, communications, and networking initiatives
Maintain accurate and up-to-date NYCPM alumni records in the database
Assist in gathering alumni success stories and feedback for marketing and program development purposes