Student Services Specialist/Disability Support Services

Nocccd • Anaheim, CA

18h

About The Position

This position is responsible for performing a variety of complex technical duties in a specialized area of Student Services such as registration, record maintenance, EOPS , adult education, disabled student services, student placement, and counseling services. Plans and coordinates program activities; participates as directed in the formulation, development and implementation of appropriate policies and procedures for the assigned specialized student service; communicates with instructors, administrators, other District staff and outside agencies to coordinate and implement programs, resolve conflicts and exchange information. Conducts informational workshops regarding programs and services; participates in outreach activities to promote educational opportunities and services available; works with social services agencies to promote awareness of assigned student service. Oversees and coordinates the processing of a variety of documents related to the assigned specialized student service; assists students with application process for programs, services, and university transfers; assures the availability of specialized equipment or services for special needs students. Provides technical information and expertise to students, instructors and others in an assigned area of Student Services; serves as peer counsel to students; works with students, instructors, administrators and staff to understand students’ academic needs and progress. Maintains various records and files related to assigned area; inputs and downloads data from computer database; gathers, compiles and analyzes pertinent data and statistics; prepares and maintains a variety of narrative and statistical records and reports related to program activities and effectiveness. Prepares and maintains program ledgers and reconciles budgets; monitors and records program administration, personnel, supply and equipment expenditures; prepares deposits and arranges for transport to bank. Trains and provides work direction and guidance to others as directed. Maintains current knowledge of legal requirements, procedures and policies used in providing student services. Learns and applies emerging technologies as necessary to perform duties in an efficient, organized, and timely manner. Participate in District/College efforts to increase the diversity of faculty and staff and to address student achievement gaps; active assistance in the creation of a welcoming and inclusive work and educational environment; attend and participate in diversity, equity and inclusion trainings and events. Performs related duties as assigned.

Requirements

• Two (2) years of related college-level course work.
• Minimum two (2) years increasingly responsible training or experience in student services.
• Commitment to diversity.
• All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff.
• The applicant must be able to demonstrate how their experience with these factors relates to successfully achieving the goals of the position.

Nice To Haves

• Familiarity with test proctoring and documentation in a higher education setting.
• Experience with high school outreach and college events; general program ambassadorship.
• Ability to multitask in a fast-paced office environment.
• Excellent written and oral communication skills and ability to execute program logistics.
• Experience working with diverse and/or underrepresented student population.
• Multilingual in Spanish, Vietnamese, or Chinese.
• Prior experience in approaching work and interactions with colleagues and/or students in an equity minded manner.
• Ability to provide an inclusive and welcoming work/educational environment.

Responsibilities

• Plans and coordinates program activities
• Participates as directed in the formulation, development and implementation of appropriate policies and procedures for the assigned specialized student service
• Communicates with instructors, administrators, other District staff and outside agencies to coordinate and implement programs, resolve conflicts and exchange information.
• Conducts informational workshops regarding programs and services
• Participates in outreach activities to promote educational opportunities and services available
• Works with social services agencies to promote awareness of assigned student service.
• Oversees and coordinates the processing of a variety of documents related to the assigned specialized student service
• Assists students with application process for programs, services, and university transfers
• Assures the availability of specialized equipment or services for special needs students.
• Provides technical information and expertise to students, instructors and others in an assigned area of Student Services
• Serves as peer counsel to students
• Works with students, instructors, administrators and staff to understand students’ academic needs and progress.
• Maintains various records and files related to assigned area
• Inputs and downloads data from computer database
• Gathers, compiles and analyzes pertinent data and statistics
• Prepares and maintains a variety of narrative and statistical records and reports related to program activities and effectiveness.
• Prepares and maintains program ledgers and reconciles budgets
• Monitors and records program administration, personnel, supply and equipment expenditures
• Prepares deposits and arranges for transport to bank.
• Trains and provides work direction and guidance to others as directed.
• Maintains current knowledge of legal requirements, procedures and policies used in providing student services.
• Learns and applies emerging technologies as necessary to perform duties in an efficient, organized, and timely manner.
• Participate in District/College efforts to increase the diversity of faculty and staff and to address student achievement gaps
• Active assistance in the creation of a welcoming and inclusive work and educational environment
• Attend and participate in diversity, equity and inclusion trainings and events.
• Performs related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed