Student Selection Closer

Western Welding Academy•Gillette, WY

11h

About The Position

Turn commitment into confidence—and signed starts into successful arrivals. At Western Welding Academy, enrollment isn’t just paperwork—it’s a life decision. As the Student Success Manager (Closer), you’ll work with students who have already raised their hand by paying a Booth Hold Payment (BHP) and selecting a start date. Your job is to deepen trust, remove barriers, and ensure they arrive ready—financially, logistically, and mentally—to begin training. This role is perfect for someone who blends sales follow-through with high-touch relationship management. You’ll help committed students stay on track to start—removing barriers and building confidence with clear, caring support.

Requirements

High school diploma or equivalent (required)
Proven sales experience with a track record of hitting or exceeding goals (required)
Strong rapport-building and communication skills with diverse individuals
High follow-up discipline, excellent organization, and problem-solving ability
Proficiency with Microsoft Office and CRM systems

Nice To Haves

knowledge of WWA programs, workforce/trades, or student services

Responsibilities

Close the gap from “yes” to “start”
Own the onboarding process end-to-end: documents, housing steps, start readiness.
Maintain consistent contact to keep excitement high and reduce cancellations/no-shows.
Address concerns early and confidently—finances, logistics, family objections, or fear.
Help students navigate financial aid steps, loan options, and payment plans.
Provide clear next steps and accountability so students complete requirements on time.
Build strong relationships with students and families.
Respond promptly and professionally—always solution-oriented.
Track and document all interactions in the CRM with accuracy.
Report on KPIs tied to start readiness, completion rates, and enrollment outcomes.
Follow established processes, policies, and applicable compliance expectations.
Partner with the Student Selection team and internal departments to ensure students are supported from commitment through day one.
Participate in training, coaching, and team meetings to sharpen sales and support skills.