Student Programming E&E Student Assistant Open to Work Study

University of Texas at Austin
1d$10Onsite

About The Position

The University Unions Student Programs Office is currently hiring several Programming Assistant positions. The Programming Assistants provide customer service (both in person and over the phone) and reception support to the students and staff of the University Unions Student Programs Office and Campus Events + Entertainment (E+E). The office is open Monday to Friday 8:30AM - 7PM. Career Competencies Gained: Articulate thoughts and ideas clearly and effectively in written and oral forms to persons inside and outside of the organization. Ability to work within a team structure and can negotiate and manage conflict. Demonstrate personal accountability, ability to learn from mistakes, and effective work habits, e.g., punctuality, working productively with others, and time workload management. Communicate in a clear and organized manner so that others can effectively understand. Make decisions and solve problems using sound reasoning and judgment. Act with integrity and accountability to self, others, and the organization.

Requirements

  • Experience with computer hardware and software, including mobile devices.
  • Be a current student at The University of Texas at Austin or other college/university and be registered for at least six (6) credit hours last semester.
  • Relevant education and experience may be substituted as appropriate.

Nice To Haves

  • Outgoing person with excellent interpersonal, communication, and customer service skills.
  • Ability to work independently.
  • Knowledge of the University Unions, campus life, and Austin community.
  • Familiarity with multi-channel phones.
  • Attention to detail and good listening skills.

Responsibilities

  • Serving as the Student Programs Office information desk attendant and first point of contact for all visitors, callers, and guests.
  • Providing accurate information and enthusiastic service to office visitors and callers—particularly as it pertains to E+E programs, events, and services.
  • Overseeing key distribution for student organizations’ locker and office space.
  • Keeping the office neat and organized.
  • Maintaining the Texas Union 2nd and 4th floor poster boards.
  • Completing special projects as assigned by E+E advisors and staff.
  • Other duties as assigned.
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