FWS Financial Aid Student Worker

Kentucky State UniversityFrankfort, KY
1dOnsite

About The Position

This position is responsible for providing support to the Office of Financial Aid, its’ staff, and any KSU student, staff, or visitor. This position requires the student worker to provide direct support to staff in the Office of Financial Aid and to those that visit the suite.

Requirements

  • Basic computer skills (email, Microsoft Office Suite)
  • Strong customer service skills, on the phone and in-person
  • Problem solving skills
  • Knowledge of KSU processes and resources

Responsibilities

  • Assist students with basic questions in the office or over the phone
  • Direct students to appropriate resources
  • Daily filing
  • Fill the copiers with paper daily
  • Help students complete the FAFSA and Scholarship Application
  • Assist with campus events
  • Assist students with navigating their WIRED account
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