Student Life Manager, Pre-College Student Life

Brown University • Providence, RI

30d • Onsite

About The Position

ABOUT US: The Division of Pre-College and Undergraduate Programs is dedicated to ensuring a supportive, challenging, inclusive, and developmentally appropriate living and learning environment for the approximately 6,000 pre-college students who hail from all 50 states in the U.S. and over 70 countries. A leader in the field of higher education institutions that provide rigorous academic opportunities to students, Brown University’s Pre-College Programs offer high school students (13-18 years old) an opportunity to study a wide range of liberal arts subjects that reflect the breadth of Brown’s undergraduate Open Curriculum while strengthening their connection to a robust community of peer scholars from around the world. Students develop personal and social skills that are critical to success in the college setting and get a feel for what college life is like – the responsibility, the freedom, and the new friendships. Students enroll in programs with courses that vary in length offered both on-campus and online. More information about the programs can be found at https://precollege.brown.edu. GENERAL POSITION DESCRIPTION: Student Life Managers serve as vital members of the Pre-College Student Life leadership team within the Division of Pre-College and Undergraduate Programs. Student Life Managers are responsible for fostering the growth and development of seasonal staff members. This position will directly supervise a cohort of undergraduate and graduate seasonal staff, providing ongoing training, consultation, and mentorship as they develop student support, customer service, supervision, and project management skills. The Student Life Manager for Pre-College Student Life will also participate in the summer on-call rotation (night and weekend work is required). Student Life Managers will be provided with a meal plan. Due to the on-call requirements, the staff in this position must be able to access the Brown University campus from their residence within 25 minutes. On-campus housing will be provided, as needed. Student Life Managers will also receive an auxiliary assignment supporting either Residence Education, Student Learning and Development, or Housing Operations. These assignments will be made based on interest, previous work experience and program needs.

Requirements

• Employment dates are May 13 – July 31, 2026 Online training period estimated to start around Wednesday, May 13 with an on-site date of Monday, June 1, 2026.
• Bachelor’s degree required; master’s degree in higher education, education, or a related field preferred.
• Experience in education/student affairs administration including administrative experience in residential, educational, or similar organizations required.
• Experience supervising paraprofessional staff and implementing programs preferred.
• Experience with crisis response and crisis management preferred.
• A typical week will be 40 hours of work, however, the number of hours per week will fluctuate based on campus and residential community needs. Evening and weekend work required.
• Working knowledge of principles, practices, and theories of student learning and development; understanding of the cultural, social, and educational needs of students in residential communities.
• Demonstrate the ability to work collaboratively with a diverse staff and student body and demonstrate cultural competence and inclusiveness; sensitivity to an understanding of diverse perspectives that students and staff bring to their work, including those of academic, socioeconomic, culture, race and ethnicity, ability, gender, sexuality, and intersectional identities.
• All offers of employment are contingent upon successful completion of background check and education requirements.
• Move about inside the office and throughout all residence halls – encompassing ~2.1 million square feet.
• Due to the on-call requirements, the person in this position must be able to exercise good judgment with minimal sleep.
• Occasionally work in outdoor weather conditions.
• Due to safety concerns with minors, staff are not permitted to have guests visit and/or stay in their residential spaces. Employees will need to seek alternative off campus options to host guests.

Nice To Haves

• master’s degree in higher education, education, or a related field preferred.
• Experience supervising paraprofessional staff and implementing programs preferred.
• Experience with crisis response and crisis management preferred.

Responsibilities

• Promote Pre-College student development, engagement, holistic growth and well-being: Facilitate a vibrant student life experience for Pre-College participants that is developmental, memorable and fun. Build and maintain a welcoming, safe, and inclusive student community while addressing student needs. Learn about the Pre-College programs in order to better support student success in and out of the classroom. Demonstrate acceptable standards of conduct within the residence hall and larger campus communities. Enforce Pre-College policies and procedures for Pre-College students, including addressing participant behavior directly with participants and ensuring appropriate documentation, communication and accountability. Intervene with unsafe, inappropriate and concerning behavior and ensure proper follow-up and documentation. Assist seasonal staff with individual and group concerns regarding conflict resolution and mediation. Serve as a primary administrator for non-academic student conduct cases, as needed. Serve as a case manager for student wellness concerns, as needed. Work in conjunction with the Pre-College Student Life professional staff colleagues to make determinations regarding whether or not a participant needs to leave the program for their own well-being, and communicate with appropriate family and other support systems in that decision-making process.
• Support seasonal staff development and retention: Supervise a cohort of graduate staff as paraprofessionals in critical residential roles, ensuring that a comprehensive and consistent program of support and accountability for staff is maintained. Build and maintain supportive professional relationships with and within your cohort. Facilitate weekly staff meetings to provide updates on behalf of the Pre-College Student Life professional team, review community trends and issues, and address questions and concerns for staff members. Meet individually with assigned staff to provide guidance and support regarding staff and student needs and to provide holistic mentorship, contributing to staff’s professional development and skill development. Provide guidance and support to assigned staff in their work with seasonal staff and students to ensure that student engagement is developmentally appropriate, student-centered and supports inclusive communities. Assist assigned staff in managing budgets for their areas, including, monitoring and approving seasonal staff expenditures, processing financial transactions for assigned buildings, and ensuring alignment of spending with Divisional and University purchasing policies. Oversee staff appreciation efforts, including managing related budgets. Delegate tasks and share pertinent information with appropriate staff. Provide ongoing verbal and written feedback to assigned staff regarding their overall job performance and professional development, including student support competencies, customer service abilities, supervisory skills, project management skills, and contributions to the larger staff team. Enforce Pre-College Program policies and procedures for seasonal staff. Intervening with and reporting unsafe, inappropriate, and/or concerning behavior by seasonal staff to appropriate professional staff members. Create and manage an on-call duty schedule for seasonal and graduate staff. Oversee time tracking efforts to ensure seasonal staff are appropriately compensated for their labor.
• Support seasonal and graduate staff training by: Attending all sessions and ensuring attendance of assigned staff. Holding seasonal staff accountable for actively engaging in sessions and completing all relevant quizzes and other assessment tools. Participating in the planning and implementation of training sessions along with professional staff. Supporting professional staff with communication to seasonal staff, logistical needs, and other needs as they arise. Facilitating pre-planned on-going training sessions for seasonal staff during staff meetings throughout the duration of employment. Developing supplemental training resources for staff to refer to throughout the summer.
• Support Pre-College Student Life operations: Respond to inquiries quickly, thoroughly, and productively to ensure participants continue to have trust in the program’s ability to support them toward successful completion. Be visible, available and approachable to support participants and their families and other support systems. Serve on a rotating on-call schedule as part of a multi-level crisis response team aimed at supporting Pre-College students when programs are in session. On-call coverage spans daytime, evening, weekends and holidays. Be available to assist in case of emergency or unplanned student need with little to no prior notice. Complete administrative paperwork, including but not limited to health and safety forms, facilities work orders, media services work orders, duty logs, payroll sheets and program forms, in a timely manner. Communicate and implement housing-related processes for residence hall check-in, check-out, travel requests, non-sponsored campus-departure requests, fire drills, health and safety checks, room changes, damage billing and other processes, as needed. Facilitate all Sunday check-ins for residential programs and orientation sessions as a visible member of the Pre-College Student Life team. Work collaboratively with various University departments such as Media Services, Brown Card Office, Facilities Management, Conference Services, Dining Services, Office of Residential Life and the Department of Public Safety. Manage at least one auxiliary assignment (these may include, but are not limited to, Room Inspections, Health Services Support, Fire Drills, Weekly Check-In, Staff Evaluation and Student Conduct) throughout the summer. Identify and collaboratively implement opportunities to enhance Pre-College Student Life policies, protocols and processes with the goal of creating a more inclusive and seamless experience. Maintain appropriate levels of privacy, confidentiality, discretion, and diplomacy at all times. Effectively communicate and collaborate with other Pre-College Student Life Staff: Assist in building a sense of team and collaboration within the staff. Attend and participate in all applicable training sessions. Request approval from the Assistant Director for Staff Development before taking on any outside commitments or conflicts during the summer. No outside commitments are allowed during the in-person training period: June 1st – 18th, 2026. Participate in departmental and Divisional meetings. Attend and participate in all required staff meetings (typically 2-3 per week), as well as weekly one-on-one meetings with your supervisor. Be accessible via Brown-issued phone and email to address issues in a timely manner. Participate in debrief meetings and evaluations at the conclusion of your employment.

Benefits

• $14,500 taxable stipend, paid monthly and will be prorated in the instance of early departure.
• A meal plan is provided and not included in compensation.
• On-campus housing of a single room will be provided as needed and is not included in compensation.
• Membership to the Brown University Nelson Fitness Center for the duration of your employment.
• Permitted four vacation days with prior approval by supervisor. Please note that these vacation days are to be used during the contracted dates and are not able to be exchanged for additional compensation at the conclusion of the contract. Additionally, vacation dates cannot be used during training or on check-in Sundays.
• A smart phone and laptop to use for work-related purposes.
• Free on-campus parking and free ridership on RIPTA (Rhode Island Public Transit Authority)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees