Student Life Manager, Off-Campus Programs

Brown University • Providence, RI

1d • Onsite

About The Position

ABOUT US The Division of Pre-College and Undergraduate Programs is dedicated to ensuring a supportive, challenging, inclusive, and developmentally appropriate living and learning environment for the approximately 6,000 pre-college students who hail from all 50 states in the U.S. and over 70 countries. A leader in the field of higher education institutions that provide rigorous academic opportunities to students, Brown University’s Pre-College Programs offer high school students (13-18 years old) an opportunity to study a wide range of liberal arts subjects that reflect the breadth of Brown’s undergraduate Open Curriculum while strengthening their connection to a robust community of peer scholars from around the world. Students develop personal and social skills that are critical to success in the college setting and get a feel for what college life is like – the responsibility, the freedom, and the new friendships. Students enroll in programs with courses that vary in length offered both on-campus and online. There are two types of programs that take place away from the Brown campus; Brown Environmental Leadership Lab (BELL) and Brown Experiential Education (BEE). Both types of programs are immersive and rigorous academic experiences. Program sites are carefully selected to ensure the connection between site and course content offers students a rich experiential learning experience. GENERAL POSITION DESCRIPTION The Student Life Manager will be part of a staff team that develops and implements a suite of experiential lessons in a transformative learning program for high school students. Staff live and learn alongside students to provide an integrated educational experience. As a team, the program staff support students’ personal growth, intellectual curiosity, and social responsibility while fostering a welcoming and inclusive community. Teamwork is critical to the success of this immersive learning environment. The team includes an On-Site Director who oversees an On-Site Coordinator(s) and one or two Student Life Managers who support students in their living-learning space. The staff team is responsible for 18 to 45 students. The Student Life Manager is responsible for supporting the On-Site Director and On-Site Coordinator through oversight of community development efforts. This role is seasonal and the final candidate will be able to complete all pre-work remotely but is required to be on-site for the duration of the program. This position reports to the On-Site Director and the Assistant Dean of Experiential and Language Programs for BEE programs (BEE Program Director) or the Associate Director of Pre-College and Environmental Studies for BELL programs (BELL Program Director). A typical program day lasts from 8am until 10pm. Each day will look a little different, but will typically consist of at least one site visit or field trip, at least one on-site lesson, three meals, multiple breaks for students to have free time and/or community time. The Student Life Manager is expected to be accessible by the group at all times, though their primary responsibilities are performed outside of class time, usually in the evenings. Staff are expected to work evenings, weekends, and sometimes respond to incidents that occur overnight. Due to the on-call requirements, the person in this position must live on-site with the students. On-site housing and meals will be provided.

Requirements

• Required pre-departure staff meetings start in the spring (TBD based on staff availability)
• Graduate degree; or equivalent combination of education and experience
• Demonstrate the ability to work collaboratively with a diverse staff and student body and demonstrate cultural competence and inclusiveness; sensitivity to an understanding of diverse perspectives that students and staff bring to their work, including those of academic, socioeconomic, culture, race and ethnicity, ability, gender, sexuality, and intersectional identities.
• Experience working on a team and implementing programs preferred.
• Experience with crisis response and crisis management preferred
• Strong organizational skills
• Fluency in the language spoken on site; e.g., Spanish, if applicable
• Passion for educating and mentoring high school students
• Adaptability to schedule changes and flexibility with unforeseen challenges
• Ability to maintain confidentiality regarding student information
• Have no other obligations for the duration of the employment dates including, but not limited to, employment, internship, or academic course (unless directly connected to this position and you have received prior approval from the BEE or BELL Program Director)
• All offers of employment are contingent upon successful completion of background check and education requirements.
• Move about inside the office and throughout all residence halls.
• Due to the on-call requirements, the person in this position must be able to exercise good judgment with minimal sleep.
• Occasionally work in outdoor weather conditions.
• Due to safety concerns with minors, staff are not permitted to have guests visit and/or stay in their residential spaces.
• Employees will need to seek alternative off site options to host guests.

Responsibilities

• Review the BEE and BELL On-Site Delivery Guide
• Participate in two to three all-staff video conference calls
• Engage in ongoing email correspondence about program planning
• Review and provide feedback on the program schedule once it is completed by the BEE or BELL Program Director
• Attend staff trainings including anaphylaxis training for administering EpiPens and may be required to participate in first aid training
• Review program schedule and itinerary and logistics tab on program document to ensure all logistics, such as transportation and entrance tickets are confirmed
• Other relevant duties as assigned
• Arrive five days prior to program start date and depart no earlier than one day after the program concludes
• With the On-Site Director and On-Site Coordinator, plan activities designed to promote community, wellness and academic success, including a student welcome meeting and orientation
• Learn site-specific risks and concerns, and communicate these risks and mitigation strategies to staff and students
• Review arrival day logistics, such as airport shuttle schedule, student welcome with staff
• Review schedule and ensure all logistics are confirmed, including transportation and entrance tickets
• Assist On-Site Director and On-Site Coordinator in preparing the living and community spaces for student arrival (e.g., testing keys, confirming classrooms, etc.)
• Accompany staff and students on all field trips
• Facilitate activities designed to promote community, wellness and academic success
• Attend daily residential staff meetings
• Model inclusive and accepting behavior
• Follow emergency protocol and report unsafe, inappropriate and concerning behavior and enforce policies and procedures, as necessary
• Submit incident reports within 24 hours of an incident
• Help to confirm departure itinerary with students and create staffing plan
• Participate in debrief with all staff upon student departure
• Plan staff closing activities, including a program wrap-up activity and a staff meal
• Fill out the anonymous debrief Google Document within two weeks of the program end date
• Return program supplies to the On-Site Director including phones and other equipment, binder, receipts, medical supplies and other supplies

Benefits

• Round-trip travel to program site and reimbursement of travel expenses associated with the program (Rhode Island-based programs do not include round trip travel to the program site)
• Registered through Brown University TravelSafe and International SOS
• Insured by University Pre-College Accident Health Insurance Plan (for BELL, if requested)
• Housing at affiliate site (see above for a list of housing accommodations at each program site)
• Staff may be required to move their room assignment to accommodate pre-college student housing
• A meal plan is provided and not included in compensation.
• A smartphone to use for work-related purposes.
• For Rhode Island-based programs: Free on-campus parking, free ridership on RIPTA (Rhode Island Public Transit Authority) and membership to the Brown University Nelson Fitness Center for the duration of your employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees