Student Intern - Talent Management

ISO New England Inc.•Holyoke, MA

6d•$19 - $33

About The Position

ISO New England is the independent system operator responsible for ensuring the safe and reliable flow of electricity in our region and planning for the future of the electric grid. We are at the forefront of New England’s ongoing transition to clean energy. Are you ready to contribute to a new initiative within our Talent Management Center of Excellence? This hands-on internship is designed for someone who is a self-starter, enjoys solving complex problems confident is sharing ideas, and is eager to learn how talent strategies shape sustainable careers – while working closely with the team to design frameworks, tools, and systems that support workforces planning, succession readiness, and career development. Who We Are ISO New England is one of the most pivotal energy companies you’ve probably never heard of. Our job is to oversee the 24/7 operation of the power grid that covers the six-states of New England and to administer the region’s $10+ billion “stock exchange” for buying and selling of wholesale electricity. Our work ensures that over 14 million people can reliably turn their lights on and complete their jobs, take care of their families, and live in comfort with convenience. Department Description The Human Resources (HR) Department ensures that the organization has the talent needed to successfully meet both short- and long-term goals, provides competitive programs that attract, retain, and reward employees, supports the training and development needs of the full enterprise, and ensures that the ISO’s work environment is productive, facilitating the ability of all employees to deliver their best results. What You’ll Be Working On: As a Talent Management Intern, you will: Contribute to strategic talent initiatives including workforce planning, succession readiness, and career path development Help build and refine frameworks, tools, and resources that inform talent and workforce decisions Analyze and organize complex information, distilling it into clear insights and actionable recommendations Support the development of systems and processes that enable long-term career sustainability Manage multiple tasks and deliverables in a fast-paced, evolving environment Collaborate with HR leaders within a Center of Excellence model to support enterprise-wide initiatives What We Look For in a Candidate You’ll thrive in this role if you bring: Experience in Excel Exceptional attention to detail and strong organizational skills The ability to juggle multiple priorities and deliver high-quality work Strong analytical thinking with the ability to simplify and communicate complex information A self-directed, proactive mindset with a “nothing is impossible” attitude Curiosity, adaptability, and comfort working through ambiguity Strong written communication skills Genuine interest in how organizations attract, develop, and retain talent How You’ll Gain: Through this internship, you’ll gain: Hands-on experience shaping strategic talent initiatives that impact more than 700 employees Exposure to full talent management lifecycle—from workforce planning and career development to people analytics The opportunity to see your work influence real organizational decisions Experience working within a strategic HR Center of Excellence model Mentorship and guidance from experienced HR and talent management leaders Portfolio-worthy work that demonstrates your ability to drive results in complex environment

Requirements

Experience in Excel
Exceptional attention to detail and strong organizational skills
The ability to juggle multiple priorities and deliver high-quality work
Strong analytical thinking with the ability to simplify and communicate complex information
A self-directed, proactive mindset with a “nothing is impossible” attitude
Curiosity, adaptability, and comfort working through ambiguity
Strong written communication skills
Genuine interest in how organizations attract, develop, and retain talent

Responsibilities

Contribute to strategic talent initiatives including workforce planning, succession readiness, and career path development
Help build and refine frameworks, tools, and resources that inform talent and workforce decisions
Analyze and organize complex information, distilling it into clear insights and actionable recommendations
Support the development of systems and processes that enable long-term career sustainability
Manage multiple tasks and deliverables in a fast-paced, evolving environment
Collaborate with HR leaders within a Center of Excellence model to support enterprise-wide initiatives

Benefits

Interns are eligible for some paid time off benefits and have access to our wellness program.
Our internships also provide interns with exposure to the energy industry, mentorships, and real-world experience.

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