Hourly Pooled - Student Financial Services Representative, Student Financial Services

University of Wyoming • Laramie, WY

1d • Onsite

About The Position

Join Our Campus Community! Thank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today! At the University of Wyoming , we are committed to creating a supportive and enriching workplace. JFNTMP JOB TITLE: Student Financial Services Representative JOB PURPOSE: Provide front counter customer service support for Student Financial Services

Requirements

• Be a student on UW’s main campus who can work 15-20 hours per week during the academic year. Summer hours and those outside the traditional semester block may be available if interested.
• Have strong communication and customer service skills
• Be comfortable discussing financial topics and learning new information
• Be professional, reliable, and detail-oriented
• Work independently and as part of a team
• Be familiar with Microsoft Office Suite (especially Outlook and Excel)
• Complete the online application and upload BOTH of the following for a complete application: Resume Contact information for two references (prefer work-related).

Nice To Haves

• Prefer candidates have some office-related and customer service experience, but will consider other experience

Responsibilities

• Staff the front counter and assist visitors in person, by phone, and via email.
• Monitor shared email inboxes and respond promptly or route inquiries to appropriate staff.
• Represent the office at orientations, workshops, resource fairs, and other outreach events.
• Discuss financial topics with students and families in a clear, professional, and supportive manner.
• Serve as a peer counselor to help improve financial literacy across campus.
• Provide general office support as needed.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees