Hourly Pooled - Student Financial Services Representative, Student Financial Services

University of Wyoming • Laramie, WY

10h • Onsite

About The Position

Provide front counter customer service support for Student Financial Services

Requirements

• Be a student on UW’s main campus who can work 15-20 hours per week during the academic year. Summer hours and those outside the traditional semester block may be available if interested.
• Have strong communication and customer service skills
• Be comfortable discussing financial topics and learning new information
• Be professional, reliable, and detail-oriented
• Work independently and as part of a team
• Be familiar with Microsoft Office Suite (especially Outlook and Excel)

Nice To Haves

• Prefer candidates have some office-related and customer service experience, but will consider other experience

Responsibilities

• Staff the front counter and assist visitors in person, by phone, and via email.
• Monitor shared email inboxes and respond promptly or route inquiries to appropriate staff.
• Represent the office at orientations, workshops, resource fairs, and other outreach events.
• Discuss financial topics with students and families in a clear, professional, and supportive manner.
• Serve as a peer counselor to help improve financial literacy across campus.
• Provide general office support as needed.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees