Student Financial Aid Officer II

The University of Texas at Arlington Portal • Arlington, TX

1d • $37,600 - $42,799

About The Position

The Student Financial Aid Officer II will respond to applicant financial aid circumstances by applying student financial aid policy and federal regulations to individual requests for adjustments to FAFSA data and eligibility issues using a high degree of initiative, discretion, and professional judgment. Supports the university’s successful achievement of enrollment goals. The annual salary for this position ranges from $37,600 to $42,799. The final offer will be based on the candidate’s experience, qualifications, and overall fit for the role.

Requirements

• Bachelor’s degree.
• Two (2) years of experience in student financial aid, student personnel, or related area in a post-secondary institution or an equivalent mix of education and relevant experience in similar role.

Nice To Haves

• Experience with PeopleSoft.

Responsibilities

• Reviews information concerning individual adjustment requests to FAFSA data including Special Circumstance Forms (SCF’s) and Dependency Change Requests (DCR”s) and determines the appropriate action to take.
• Follows through with the needed adjustments to applicant data, recalculating the student’s Expected Family Contribution ( EFC ), and adjusting the student’s eligibility for aid and awards as needed.
• Counsels applicants in person, via phone, and over the counter as needed.
• Communicates with applicants through written and oral communications.
• Responds to emails and requests additional information and/or documentation as needed.
• Makes and/or adjusts financial aid packages/awards as needed per student requests and/or adjusted application information.
• Serves as a back-up for other financial aid processes as needed, included but not limited to team duties, SAP appeals review and determination, resolution of exception reports, processing of packaging adjustments, etc.
• Maintains a current working knowledge and awareness of federal, state, and institutional policies and procedures concerning the application for and awarding of financial aid.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees