Student Employment - Production Services Technicians

East Carolina University•Greenville, SC

50d

About The Position

ECU Department of Student Life is currently seeking several Central Reservations Office (CRO) Production Services Technicians. Student Technicians are part-time workers who assist and support the technical functions of the Student Centers, Wright Auditorium, and some outdoor spaces managed by the Central Reservations Office. A Student Technician may be directly supervised by a professional member of Production Services or the Central Reservations Office. Student Technicians are expected to fulfill the following general roles and responsibilities: ALL SKILLS WILL BE LEARNED ON THE JOB, NO PRIOR KNOWLEDGE IS REQUIRED. Administrator: Complete all necessary paperwork, forms, and tasks as required. Attend scheduled shifts and know the staff manual protocols. Technical skill: Operate simple portable sounds systems, outdoor sound systems, basic LCD projectors, laptop set ups, and proper microphone setups. Set-up and operate theatre projection, sound, and lighting equipment. Customer Service: Acknowledge and greet students, staff, faculty, and University guests. Assist with navigating through campus and keep the supervisor informed. Help create a welcoming environment. Document incidents and follow protocols set out via training and staff manuals. Be knowledgeable of when situations are beyond the scope of Central Reservations Office Production Services Technicians. Security: Provide for the safety of performers and volunteers during events. Enforce facility policies and capacity. Deter theft. Be knowledgeable of emergency evacuation and lock down procedures. University Representative: Serve as a positive role models. Provide for the needs of students, staff, faculty, and University guests. Be mindful of social media tags & posts. Represent Student Involvement and Leadership as well as East Carolina University positively. Team Member: Attend all training sessions, support staff team, and assist them when needed. Maintain positive communication with staff and all Student Life employees. As a result of being a student employee within the Division of Student Affairs, students will have the opportunity to gain the following competencies based on NACE Top Ten Skills that employers seek as well as CAS Learning Domains: Effective Communication Accountability Integrity Professionalism Conflict Resolution Problem Solving Effective Reasoning Initiative Organizing Planning Teamwork Adaptability Resiliency Technical Skill

Requirements

Applicants should be enrolled as a student and be in good academic standing with East Carolina University; as well as local, state, and federal laws.
Candidates must possess a minimum cumulative GPA of 2.5.
Students must attend mandatory training dates.

Responsibilities

Complete all necessary paperwork, forms, and tasks as required.
Attend scheduled shifts and know the staff manual protocols.
Operate simple portable sounds systems, outdoor sound systems, basic LCD projectors, laptop set ups, and proper microphone setups.
Set-up and operate theatre projection, sound, and lighting equipment.
Acknowledge and greet students, staff, faculty, and University guests.
Assist with navigating through campus and keep the supervisor informed.
Help create a welcoming environment.
Document incidents and follow protocols set out via training and staff manuals.
Be knowledgeable of when situations are beyond the scope of Central Reservations Office Production Services Technicians.
Provide for the safety of performers and volunteers during events.
Enforce facility policies and capacity.
Deter theft.
Be knowledgeable of emergency evacuation and lock down procedures.
Serve as a positive role models.
Provide for the needs of students, staff, faculty, and University guests.
Be mindful of social media tags & posts.
Represent Student Involvement and Leadership as well as East Carolina University positively.
Attend all training sessions, support staff team, and assist them when needed.
Maintain positive communication with staff and all Student Life employees.