Student Customer Service Representative

NEB Corp•Fond du Lac, WI

About The Position

As a Student Customer Service Representative, you’ll be the friendly face customers rely on every day. You’ll help people with their money, make sure transactions are accurate, and recommend services that can help them meet their goals. It’s a great way to learn about banking, customer service, and teamwork while building your professional skills. The typical schedule will be occasional part-time (10-20 hours/week) during the school year & part-time/full-time (30-40 hours/week) during the Summer.

Requirements

Friendly attitude and strong people skills
Ability to work with computers and basic software like Word, Excel, Outlook, and Teams
Clear communication by phone, email, and in person
Ability to stay calm and helpful—even when things get busy
Dependability, attention to detail, and pride in your work
Willingness to learn new things and take on challenges

Responsibilities

Help customers understand their financial options
Recommend bank products based on customer needs
Greet and assist customers with a positive, friendly attitude
Process everyday banking transactions—cashing checks, making deposits, and withdrawals
Work closely with your teammates to keep the branch running smoothly

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