Customer Service Administrator (Student)

Advance Auto Parts

4d • $19 • Onsite

About The Position

Our Customer Service Administrator will report to the Customer Service Manager and is responsible for responding to customer requests as they come in and determining the availability of parts and prices in a timely and efficient manner. Our Customer Service Administrator will also be responsible for pack entry.

Requirements

• You are passionate about customer service
• You are an efficient problem solver under pressure
• You are a resourceful multi-tasker
• You are a team player
• You are organized and thorough
• You are reliable
• You are adaptable
• High school diploma or general education degree (GED)
• 0-1 year of customer service experience is required
• Able to deal with a high volume amount of emails
• Computer knowledge of Microsoft Windows, Excel, Word
• Basic knowledge of some accounting procedures
• Must be detail oriented and have excellent mathematical skills
• Must have well developed interpersonal skills to deal with customers

Responsibilities

• Responding to customer requests
• Determining the availability of parts and prices
• Pack entry

Benefits

• Opportunity to work for one of the largest after-market auto parts provider in North America
• Visibility to career growth opportunities across the entire Advance Auto Parts organization
• Access to a robust online training system for personal or leadership development
• A rewarding organizational culture through our team member recognition program
• Group health, dental, disability and life insurance coverage
• Employee discounts
• Financial benefits including group RRSP with employer contribution and discounted stock purchase plans for all permanent team members

What This Job Offers

• Career Level: Intern
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees