Summer 2026 Student Community Building Manager (CBM)

St. Olaf CollegeNorthfield, MN
1d$12 - $13Onsite

About The Position

The Community Building Manager (CBM) is integral to the Housing Operations arm of the Office of Residence Life, conducting day-to-day supervisory and management activities relating to the Community Building Assistant (CBA) team, who oversee residence hall front desk and storage operations, including work orders, sustainability, and key management. When working at the front desk or in storage, the CBM shall adhere to the same responsibilities and procedures outlined in the CBA/CBM manual.

Requirements

  • Ability to work independently and create individualized schedules that allow for assigned tasks to be completed in a timely and efficient manner. This requires strong time management and prioritization to allow ample time for academic, employment, and social commitments.
  • Excellent interpersonal communication skills to allow for effective and timely correspondence regarding job-related inquiries and requests from the AD for Housing Operations. Must apply this same timeliness to student questions regarding front desk services.
  • Proficiency in Google Suite, especially Sheets and Forms, or strong motivation to grow in these areas.
  • Related work/office experience may include public contact, phone skills, and organizational skills.
  • Flexible with co-curricular time commitments in order to prioritize CBC work and meetings.
  • Can be trusted to handle confidential material.
  • Demonstrated commitment to equity, inclusion, and antiracism.
  • Candidates must possess the ability to safely perform the physical work required of all duties with or without reasonable accommodation.

Responsibilities

  • Supervision of Community Building Managers
  • Facilitation of CBA Fall Training and provision of monthly ongoing training as requested by the AD for Housing Operations to facilitate team-building, address group performance concerns.
  • Organizing quarterly 1:1 meetings with CBMs for mentorship, coaching, and evaluation.
  • Distributing scheduling materials of front desk and storage shifts for the regular academic year, residence hall opening, and break periods as requested.
  • Conducting unannounced visits of active front desks.
  • Serving as a line of communication between CBAs and the AD for Housing Operations.
  • Addressing and documenting concerns related to individual CBA performance and providing coaching to correct behaviors of concern in consultation with the AD for Housing Operations.
  • Verifying and approving CBA time cards.
  • Timely maintenance of CBA rosters and staff aliases.
  • Maintaining storage logs for assigned buildings.
  • Checking the condition of storage rooms on a quarterly basis to ensure safety, security, cleanliness, and organization of these spaces during walk-through with CBM of assigned space.
  • Flagging improperly documented, out-of-date, or unauthorized belongings in storage for removal through the abandoned property process.
  • Conducting communication to owners of improperly documented, out-of-date, or unauthorized belongings in storage.
  • Maintaining orderly storage of loft kits and safety rails, ensuring damaged equipment is removed for repair or disposal.
  • Restocking equipment and paper forms for storage as necessary
  • Coordinating with CBMs of assigned buildings to ensure desks are stocked with all necessary equipment and paper forms.
  • Distribution and management of front desk keys.
  • Attend bi-weekly 60-90 minute CBM staff meetings led by the AD for Housing Operations. These meetings are held on Mondays at 4 pm. You must make this time available in your schedule.
  • Bi-Weekly 30-60 minute individual meetings with the AD for Housing Operations.
  • Bi-Weekly 30-minute 1:1 meetings with CBM staff.
  • Monthly 60-minute CBA In-Services are held on the third Thursday of each month at 6:30 pm.
  • Assist the Area Coordinators in end-of-term building operations activities, including but not limited to: check-out inspections, collection and distribution of resident keys, and other duties as assigned.
  • Respond and assist with emergency situations within the scope of CBM training, including but not limited to: fire alarms in residence halls, facilities emergencies, incidents of potential policy violations, medical concerns, recognition and reporting of a well-being concern.

Benefits

  • Housing Double-occupancy room with a roommate of the staff member’s choosing. If a roommate is not chosen, this bed will be added to the vacancy list. Total housing cost for the Summer 1, Summer 2, and Intersession is waived.
  • Wage Any administrative hours worked outside of the on-call rotation will be paid at an hourly rate
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