Student Central Drop-Off Site Lead (0.27 FTE)

Framingham Public SchoolsFramingham, MA
6hOnsite

About The Position

The Student Central Drop-Off Site Lead provides essential operational and supervisory support for the district’s central student drop-off location, ensuring the safe and efficient transition of students from transportation services to authorized caregivers. This role is responsible for enhancing the educational experience for students and staff by managing the daily intake of students who cannot be released at their scheduled bus stops and must be transported to a central location. Key responsibilities include ensuring active supervision, maintaining accurate arrival and pickup records, and coordinating all communication with caregivers to guarantee student safety and adherence to district policies. The Coordinator serves as a vital liaison between the drop-off program and school leadership, requiring strong organizational skills, proactive problem-solving, and a commitment to maintaining a professional environment during unpredictable situations. This commitment aligns with Framingham Public Schools’ high expectations for achievement, equal access to quality instruction, academic proficiency for all students, and closing the achievement gap among subgroups within the schools.

Requirements

  • Valid Massachusetts Teaching License in: Social Worker (All Levels), and First Aid/CPR Certified
  • Must be a current FPS SEHM team member or Social Worker.
  • Communicate clearly and concisely in both oral and written forms.
  • Establish and maintain effective working relationships with students, caregivers, staff, and the community.
  • Work with individuals and families of diverse backgrounds in an equitable, inclusive, and culturally proficient manner.
  • React professionally and objectively to unpredictable situations, such as behavioral crises or environmental changes.
  • Demonstrate a proactive, reflective, and solution-focused approach to supporting students’ social-emotional needs.
  • Collaborate with colleagues and district leaders through shared planning to analyze student performance and plan interventions.
  • Define problems, collect data, establish facts, and draw valid conclusions to inform clinical or behavioral decisions.
  • Use professional literature and evidence-based research to make practice decisions and support student success.
  • Provide advice and expertise to general education teachers and the school community to support effective learning and behavioral experiences.
  • Maintain appropriate confidential records in accordance with district, state, and federal privacy laws (FERPA/HIPAA).
  • Perform duties with awareness of district requirements, state and federal laws, and Framingham Public Schools policies.
  • Effectively present information and respond to questions from staff, parents, and the general public regarding student support.
  • Use reasoning ability to evaluate information and recommend appropriate clinical or educational courses of action.
  • Demonstrate strong organizational skills to balance the demands of a multi-tasking position and manage a caseload.
  • Operate and acquire skills in computer software, including Google Workspace and student information systems.
  • Plan, coordinate, and participate in ongoing professional and staff development related to mental health and special education.
  • Maintain regular, punctual attendance to ensure consistent department operations and student support.

Nice To Haves

  • Bilingual fluency in Spanish and/or Portuguese is preferred.

Responsibilities

  • Support the district’s commitment to providing a safe and welcoming environment for all students while maintaining the high expectations for achievement and equity established by Framingham Public Schools.
  • Provide feedback to the Executive Director of Finance and Operations and school leadership on the effectiveness of central drop-off policies and recommend proactive improvements for student safety.
  • Maintain a proactive, reflective, and solution-focused approach to supporting the program during unpredictable situations.
  • Coordinate with transportation dispatch to respond to incoming students and ensure their safe movement from school buses to the designated indoor location.
  • Provide a safe and calming experience for students on-site, facilitating simple enrichment activities designed to keep students—including those with emotional or behavioral needs—engaged and regulated while awaiting pickup.
  • Utilize a trauma-informed lens to manage the daily intake of students who could not be released at their scheduled stops, ensuring their social and emotional well-being is prioritized.
  • Identify frequent drop-off patterns and follow up with school leaders to plan necessary interventions for students and families.
  • Respond to and document all emergency situations appropriately and in strict alignment with district regulations and safety protocols.
  • Perform all duties with an acute awareness of district requirements, state and federal laws, and Framingham Public Schools policies.
  • Conduct outreach to families to confirm student locations and ensure prompt collection while communicating transportation policies clearly and professionally.
  • Collaborate with colleagues, transportation staff, and district leaders to ensure seamless operations and student support.
  • React professionally and objectively to unpredictable situations, including students who may exhibit behavioral crises or difficulty controlling behavior.
  • Supervise the safe and professional hand-off of students to authorized guardians at pickup time.
  • Perform other reasonable duties as assigned by the Executive Director of Finance and Operations.
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