Student Associate - Claims Administration

Frankenmuth InsuranceFrankenmuth, MI
1dOnsite

About The Position

Frankenmuth Insurance is seeking a motivated college student to join our Claims Administration team for a summer Student Associate opportunity. This is an in office position. Position overview: As a Student Associate in Claims Administration at Frankenmuth Insurance, you will have a chance to gain hands on experience assisting the Claims team on a variety of projects. Primarily you will have the opportunity to provide administrative support to our Claims team.

Requirements

  • Students should be currently enrolled and entering their freshman-senior year in college
  • Able to communicate effectively
  • Ability to organize data, manage multiple tasks and make decisions independently

Responsibilities

  • Completes first notice of loss reports and assigns claims.
  • Interacts with policyholders and agencies to gather information on claims
  • Compiles data and completes first notice of loss reports
  • Verifies policy information for accuracy and ensures policyholder contact information is correct in system
  • Assigns claims to claim representatives by line of business and complexity of loss, including escalation of claims
  • Sets up initial case reserves
  • Analyzes, reviews, processes payments, and prepares reports, including:
  • Reconciles small claim reports as submitted within agent’s authority
  • Processes payments for independent adjuster expenses, salvage program, and pharmacy program
  • Processes reinsurance payments and prepares reinsurance reports
  • Processes payments for direct repair programs
  • Reconciles error reports for medical bill review, glass program, roadside assistance program, 1099 reporting, and vehicle coding
  • Performs other duties as assigned.
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