Student Assistant - Access Services/GGC Library

Georgia Gwinnett College • Lawrenceville, GA

57d • Onsite

About The Position

The mission of the Georgia Gwinnett College Library is to support the institutional goals of the College by serving the information and research needs of its students, faculty, and staff. The library also serves as a resource center for the Gwinnett County community. Our Student Assistants play an integral role in helping us achieve this mission.

Requirements

• Ability to work evenings and weekends.
• Must be currently enrolled in a minimum of 6.0 credit hours at Georgia Gwinnett College in the current semester.
• Must be in good academic standing and maintain good academic standing for the duration of employment.
• Must be in good conduct standing with the Georgia Gwinnett College maintain good conduct for the duration of employment.
• Excellent verbal and written communication skills.
• Ability to serve a diverse college community with courtesy and professionalism.
• Customer service orientation.
• Strong organizational and time management skills.
• Basic knowledge of Windows environment, Microsoft Office, and Web browsers.
• Capacity to learn and perform library procedures.
• Able to assist with basic Reference and Information Commons inquiries.
• Accuracy and attention to detail.
• Ability to work productively as a member of a team.
• Must be able to handle confidential information.

Nice To Haves

• Previous customer service and/or library work experience

Responsibilities

• Performs various circulation activities (checking library materials in and out, renewals, etc.)
• Assists patrons in locating library materials using Library of Congress classification system
• Assists patrons in using library equipment such as: computers, copiers, scanners, and printers
• Answers incoming phone calls at the GGC Library Circulation Desk
• Answers walk-up questions from library patrons; directs patrons to other staff/departments as needed
• Assists with basic reference inquiries
• Sorts and shelves library materials
• Monitors security gate alarms and library entrance
• Assists in maintaining the appearance of the library, keeping it neat and orderly
• Participates in collection maintenance activities
• Submits help desk tickets for troubleshooting library equipment
• Cleans library computers and equipment
• Performs related work as required

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees