Student Affairs Desk Work-Study

Texas Wesleyan University Portal•Fort Worth, TX

20d

About The Position

The Division of Student Affairs is looking for new students to be the front line to the Martin University Center. Looking for someone who is ready to be the best representation of what the Ramily is all about: ready to help when it is asked, willing to offer help when it’s not, and give the best customer service out there!

Responsibilities

Devote up to 20 hours per week to the position (structure to be determined by supervisor).
Answer phone calls to main line of university, the Division on Student Affairs, Residence Life, and Student Engagement.
Accurately direct calls to the proper location or take messages for appropriate personnel.
Provide prompt, friendly service to all customers (residents, staff, faculty, parents, and guests).
Act as an information source about the department, the University, and the University Center.
Communicate with one another and resume any tasks that were not completely during the previous shift.
Cultivate and maintain good working relationships with staff, faculty and students
Participate in student leadership trainings, and meetings as specified by supervisor.
Adhere to all university policies and guidelines.
Encourage and support students, student organizations, departments, and academic programs, on events that benefit the student community and align with the college’s mission.