Student Admin/Office Assistant
About The Position
Provide general admin/office support. Responsibilities The Office Assistant (OA) at Chapman Grand plays a key role in supporting the daily operations of the residential community. Responsibilities include, but are not limited to: Mail and Package Management Log in and out mail and packages using internal tracking systems Notify residents of package arrivals and maintain organized storage Building Operations Support Assist with resident check-ins and checkouts , including key and card return Conduct administrative tasks to support building operations and student housing procedures Customer Service and Communication Answer phone calls and respond to resident inquiries in a professional and timely manner Provide accurate information regarding housing processes, policies, and resources Access Management Generate temporary access cards for residents when needed Issue lockout codes in accordance with departmental policy and verify identity before providing access Administrative Tasks Maintain cleanliness and organization of the Chapman Grand office space Assist with preparing materials for housing assignments, move-in/out processes, and other seasonal projects Team Collaboration Communicate effectively with Residence Life staff and fellow Office Assistants Participate in staff meetings and trainings as required
Requirements
- Little to minimal prior experience.
- Ability to learn support process.
- Familiarity with Microsoft Office Suite.
Responsibilities
- Mail and Package Management Log in and out mail and packages using internal tracking systems
- Notify residents of package arrivals and maintain organized storage
- Assist with resident check-ins and checkouts , including key and card return
- Conduct administrative tasks to support building operations and student housing procedures
- Answer phone calls and respond to resident inquiries in a professional and timely manner
- Provide accurate information regarding housing processes, policies, and resources
- Generate temporary access cards for residents when needed
- Issue lockout codes in accordance with departmental policy and verify identity before providing access
- Maintain cleanliness and organization of the Chapman Grand office space
- Assist with preparing materials for housing assignments, move-in/out processes, and other seasonal projects
- Communicate effectively with Residence Life staff and fellow Office Assistants
- Participate in staff meetings and trainings as required
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
