Student Achievement Coach

Arizona CollegeTampa, FL
68d

About The Position

The Student Achievement Coach is responsible for improving student outcomes through proactively contacting and providing academic support resources to a designated caseload of students. Their purpose is to positively impact academic achievement and retention goals for the BSN Program in alignment with College student affairs. At Arizona College of Nursing, we believe in a collaborative approach where all colleagues work together towards our shared goals. It's important to note that this list doesn't cover everything you'll be asked to do or need to do. We value adaptability and flexibility as we grow and evolve as an organization.

Requirements

  • Bachelor's degree, or equivalent experience in education.
  • Two or more years' experience in a metric-driven role.
  • Driven to engage students proactively.
  • Ability to craft clear, effective, and professional communications.

Nice To Haves

  • Two or more years' experience in registrar, career services, student services, or related department from an educational institution.
  • Experience planning and executing mid to large-scale events.

Responsibilities

  • Student engagement and support.
  • Assist students, including those with academic challenges, to ensure coordinated access to academic support and community resources.
  • Provide prompt and friendly service to students, arrive on time, and maintain consistent attendance.
  • Regularly and proactively engage with students in assigned caseload through various communication methods (e.g., text, phone, email, face-to-face), ensuring documentation of all interactions.
  • Actively listen to students and direct them to appropriate community and College resources.
  • Assist in deescalating stressful situations for students.
  • Impact student success, monitor students' progress through the program, including grades and attendance.
  • Refer students to the Academic Support Coordinator for academic services and accommodations; collaborating with the Academic Support Coordinator to ensure students receive necessary support.
  • Documentation and metric evaluation
  • Document students' reason for withdrawal from the program or excessive absences in compliance with regulatory requirements.
  • Evaluate trends and effectiveness of activities.
  • Track outreach efforts and outcomes; meet or exceed benchmarks for communication outreach.
  • Partner with the College student affairs department to coordinate campus compliance with Title IX regulations, including accurately recording, and tracking all reports and investigations related to Title IX complaints.
  • Campus community development and activities
  • Plan, organize, and execute campus activities to develop campus community.
  • Promote and celebrate activities in a variety of communication channels.
  • Proctor student exams.

Benefits

  • Competitive pay and opportunities for professional development.
  • Dynamic organizational culture within a supportive working environment.
  • Rest and relaxation with generous PTO and holiday benefits.
  • Robust health and welfare benefits package including, but not limited to, medical, dental, and vision.
  • Preparation for the future with a 401(k) and company match.
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