Student Accounts Receivable Specialist

Aston Carter•Norfolk, VA

11d•$20 - $27•Onsite

About The Position

Join our dynamic team as a Student Accounts Receivable Specialist where you will play a key role in ensuring the smooth operation of the Accounts Receivable unit. You will work to align departmental goals with University, Federal, and State regulations while maintaining strict quality control over financial processes.

Requirements

2-3+ years of accounts receivable experience in higher education, specifically in financial aid, bursar, or student accounts.
Proficiency in Excel, including basic formulas, sorting/filtering, and performing accounting functions.
Strong background in customer service, acting as a liaison for students and communicating effectively via email and potentially in person or over the phone.

Nice To Haves

Experience working in a bursar's office is highly desirable.
Bachelor's degree or equivalent experience.

Responsibilities

Work collaboratively with the Accounts Receivable unit to meet departmental goals and ensure operations align with University, Federal, and State regulations.
Maintain quality control by auditing refunds, adjustments, cash reports, third-party billing, and monthly collections reports for accuracy and timeliness.
Ensure due diligence in processing Title IV and Federal Perkins Loan transactions, resolving all reconciliation discrepancies on a monthly basis.
Manage all University billings and actively follow up on outstanding receivables to ensure timely collection.
Process refunds and adjustments promptly and accurately, ensuring compliance with applicable guidelines.
Prepare and submit quarterly write-off lists and the annual tax debt set-off report efficiently and in a timely manner.
Ensure the accuracy of Perkins Loan fund records in coordination with the loan servicer.