Stroke Program Coordinator

Tidelands Health•Georgetown, SC

About The Position

The Stroke Program Coordinator (SPC) is responsible for the development and maintenance of the quality of care delivered to patients and their movement throughout the continuum of the services, from acute onset of diagnosis to treatment, to rehabilitation and return into the community. To accomplish this objective, the SPC will provide coordination, planning and evaluation of the operations of the programs and ensure implementation of processes that includes collaboration with physicians, nurses and other hospital clinicians as needed. The SPC serves as the clinical expert, a role model and a resource for patients, families, clinical staff, nursing staff, physicians, and the community in this area of expertise as well as initiates and leads the development of patient care protocols and co-leads the multidisciplinary team for Excellence in stroke care in collaboration with the Medial Directors. The SPC works collaboratively with the Neuro Rehabilitation staff to lead the Stroke Support Group as a community service. The SPC establishes and fosters collaborative relationships with physicians and clinicians in the care of the stroke patients and their family, and actively seeks program improvements and best practices while also completing other duties assigned and while exhibiting excellence in Tidelands Health core customer service delivery values.

Requirements

BSN Required
A minimum of 5 years experience as a registered nurse with at least one year of that experience in neuroscience nursing Required
Prior evidence based care knowledge and experience Required
Ability to communicate on a professional level and maintain good interpersonal relationships with physicians, nurses, other healthcare providers, patients and families is essentially
Prior leadership skills to inspire and guide others toward goal achievement, and being proactive and self-directed
Strong analytical skills
The ability to prioritize, problem solve, build a collaborative climate for teamwork and building consensus
Proficiency with Microsoft Office software programs such as Outlook, Word, PowerPoint, and Excel are required.
Exemplary core value customer service skills are essentially
Registered Nurse - South Carolina Department of Labor, Licensing and Regulation Required
Stroke Certified Registered Nurse - American Board of Neuroscience Nursing within two years of hire date or internal transfer date to position Required or Certified Neuroscience Registered Nurse - American Board of Neuroscience Nursing within two years of hire date or internal transfer date to position Required
Light-Medium Physical Demand

Nice To Haves

Master's Degree in Nursing or related field Preferred
Prior Primary Stroke Program leadership/coordination Preferred
Experience with multi-hospital system Preferred
Prior telemedicine experience Preferred
Power BI experience

Responsibilities

Develops, evaluates and maintains a Primary Stroke Program for Waccamaw Community Hospital and Georgetown Memorial Hospital, that meets and exceeds guidelines established by federal regulations and national association standards.
Responsible for ongoing program leadership across the continuum of care, ensuring compliance with all standards of care and achieving operational efficiency, patient satisfaction, quality outcomes and operational performance goals as measured by the Joint Commission STK Core Measures for stroke care, and American Heart Association / American Stroke Association’s Get with the Guidelines goals for Achievement and Quality.
Met State and National Benchmarks for Joint Commission STK Core Measures and American Heart Association / American Stroke Association Get with the Guidelines goals for Achievement and Quality for the previous 12 months.
Responsible for developing and implementing, in collaboration with the Administrative Team, the short- and long-term goals for the Primary Stroke Center program.
Seeks to regularly consult in the care of patients, when possible, participates in rounds and huddles to maintain skills and identify barriers and needs of staff.
Serves as a clinical expert and resource assisting those caring for complex and/or highly specialized patient care situations.
Establishes effective networks with colleagues and develops a working relationship with MUSC (stroke and telemedicine partner).
Participates in identifying needs, planning, developing and implementing educational programs for patients’ families and the community relating to stroke care.
Promotes and develops personal and professional growth, maintaining professional and clinical knowledge in specialty areas.
Facilitates, monitors quality, operational and process data to ensure program growth.