Strategy & Operations Sales Programs Manager

Docusign • San Francisco, CA

1d • Hybrid

About The Position

As a Strategy & Operations Sales Program Manager, you will be a highly motivated self-starter responsible for developing and managing cross-functional programs that will be delivered to the field teams. In this role, you will act as a trusted advisor and business partner to Sales leaders, utilizing your strong analytical skills to drive strategic decision-making. You will work closely with Go-To-Market Sales, Sales Strategy, Enablement, Product Marketing, Partners, and Customer Success teams to deliver impactful programs. Your ability to analyze complex data sets and recommend prioritized technology solutions will help address key business challenges. You should be comfortable presenting insights and recommendations to Director-level and above stakeholders.
This position combines the creative process of designing prescriptive programs and strategies with the operational execution needed to ensure these programs are effectively implemented and deliver measurable results.
This position is an individual contributor role reporting to the Director of GTM Sales Programs.

Requirements

• BS/BA degree or equivalent in sales experience
• 8+ years of related experience with a Bachelor’s degree; or 6+ years and a Master’s degree
• Experience with Salesforce.com, Microsoft Word, PowerPoint and Excel
• Experience with Google Suite

Nice To Haves

• Experience managing tactical or strategic sales training and programs
• Work experience in Sales Programs, Sales Strategy, or Sales Operations
• Excellent written and verbal communication skills
• Experience using professional concepts and company objectives to resolve complex issues in creative and effective ways
• Experience working on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors

Responsibilities

• Execute enterprise sales strategies
• Design and implement prescriptive programs and strategies, ensuring effective operationalization
• Flex between high-level strategy and vision to detailed execution
• Strong collaborator, able to work seamlessly with sales, sales strategy, business value, corporate and product marketing, enablement, and partner teams.
• Collaborate with cross-functional teams and GTM leadership to design, launch, and optimize impactful sales programs
• Analyze program performance and implement improvements to maximize customer engagement and platform utilization
• Support the development of executive-level presentations
• Manage and execute cross-functional programs
• Build, maintain, update, and optimize critical Salesforce.com dashboards for key marketing and sales stakeholders
• Draw actionable insights from data sets in their most common forms (Excel, Business Objects, Salesforce.com, Tableau)

Benefits

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).
• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees