Strategy & Operations Consultant (Internal Consultant)

ZS Associates, Inc. • New York, NY

59d • Hybrid

About The Position

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS. What you'll do: Strategy & Operations Consultant in the Enterprise will… Lead strategy and operations within their assigned spaces by managing substantial projects, processes, and operations. Acting as "internal consultants," S&O Consultants leverage ideas from other S&Os across the firm to solve structured and unstructured problems. In this role, you will be a critical point of contact and connector for the space you support. You will take ownership of strategy and operations and work with leaders to prioritize and drive key space initiatives and create the structure and processes that enable the space to achieve its vision, strategy, and key milestones.

Requirements

• Bachelor's degree required, MBA or other advanced degree preferred
• 5-8+ years experience in professional services firm, consulting or strategy/operations experience preferred
• Understanding of consulting business models
• Strong consultative and problem-solving skills
• Effective oral and written communication skills that can influence senior-level decision makers
• Experience successfully managing multiple projects simultaneously, including those with intersecting workstreams
• Experience and comfort working with multiple and senior stakeholders, in a complex organization structure
• Understanding of systems and processes
• Empathy, adaptability and high personal impact
• Strong experience with productivity and collaboration tools, including MS Office (PowerPoint, Outlook, Excel, Teams)

Nice To Haves

• MBA or other advanced degree preferred
• 5-8+ years experience in professional services firm, consulting or strategy/operations experience preferred

Responsibilities

• Leverage problem solving skills and frameworks to develop solutions to business problems
• Optimize space operations to minimize leadership's time spent on operational tasks
• Collaborate on strategic planning processes (annual and ongoing)
• Manage impact measurement and communication strategies
• Manage and provide insights on budgets and total annual spend
• Foster relationships with client procurement stakeholders and help ensure compliance with client requirements
• Develop reports and insights on BD and pipeline opportunities
• Create and synthesize space materials; prepare leadership level presentations
• Support space-level people strategy by keeping a pulse of team and provide ongoing insight to leadership
• Plan and run effective workshops, events, summits, client visits, etc. (virtual and in-person)
• Develop and implement new processes to be leveraged across teams

Benefits

• ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development.
• Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services