Assist in the design, creation, and modification of Web sites. Analyze user needs to implement Web site content, graphics, performance, and capacity. May convert written, graphic, audio, and video components to compatible Web formats by using software designed to facilitate the creation of Web and multimedia content. Enhance customer experience initiatives by identifying issues, developing solutions, and experimenting with new ideas, while also providing support through software and web development. Problem Solving: Identify and solve various pain points within the university and create solutions using multiple software. Conduct qualitative interviews with students and other key stakeholders, develop customer journey lines and personas, and identify top customer pain points and problems worth solving. Experiment & Prototype: Develop experiments and prototypes to test and validate top solutions. Web/App Development: Create landing pages for websites to promote and test ideas across Customer Experience projects. Develop web apps to test and support a range of potential solutions across Customer Experience projects.
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Job Type
Part-time
Career Level
Intern