Strategy and Operations Lead, Google Fi

Google • Mountain View, CA

23h

About The Position

Product and Business Strategy Leaders bring together teams across Google’s
functions to help products execute optimally. Our team pushes Google to scale at
key points that refine our products and infrastructure by executing efficiently,
bringing solid business sense and sound judgment, and working effectively across
organizational lines.

Our roles often include components of strategy (e.g. analyzing and understanding
new trends in the industry, building business plans), operations (e.g. running
the cadence of organizations, connecting the operating lines between our
functions), and communications. Our team partners with senior leadership to run
important functions that cross-cut our existing organizations and deliver high
impact projects. We help Engineers, PMs, UX, and all of our other functions to
build amazing products that delight our users, and then get those products into
their hands.

The Google Fi Strategy and Operations team is the core group defining the
direction and long-term success of Google’s cellular service. We focus on
driving growth and profitability by bringing cross-functional teams together to
turn initial concepts into scalable, real-world solutions. This team helps to
identify new market opportunities and build the operational infrastructure
needed to launch, run, and sustain them.

In this role, you will be an expert in high-ambiguity environments and maintain
a builder’s mindset. You will take high-level, "blue-sky" concepts, quantify
business impact, align cross-functional partners, and construct the full
operational infrastructure for launch. You will directly create the operational
reality that brings our strategies to life.

Google Fi Wireless leverages the best of Google to deliver simple and secure
mobile connectivity. Our team is responsible for the entire subscriber journey,
from plan selection and device activation to providing award-winning coverage
around the world. Our team's deep expertise spans cellular network operations,
iOS and Android app development, and subscription business operations.

The Fi team applies Google's AI to solve complex, real-world problems - from
AI-enhanced call audio to AI billing summaries to AI-powered cohort analysis -
that helps Google Fi customers stay reliably connected to what’s most important
to them.

The Fi team is committed to providing team members with the opportunity to build
their applied AI skillset, so that all Fi subscribers can benefit from the best
of Google's AI models.

Requirements

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in management consulting, product management and strategy, or analytics in a technology company.
• Experience working with and analyzing data, and managing multiple projects.

Nice To Haves

• Advanced degree or equivalent practical experience.
• Experience building projects, and experience with launch requirements, financial structures, and infrastructure needs.
• Experience in e-commerce, telecommunications, or technology ecosystems.
• Experience in SQL and data visualization to produce analysis.
• Ability to synthesize market trends and data into actionable business cases and investment recommendations.
• Ability to influence stakeholders and drive alignment across teams (e.g., Engineering, Finance, and Marketing).

Responsibilities

• Define the analytical agenda and long-range roadmap for Google Fi, directing annual planning to ensure all strategic priorities are grounded in financial viability and operational feasibility.
• Identify and quantify new growth levers—including customer segments, adjacent markets, and ecosystem expansions through business cases and financial modeling.
• Serve as the central connector between Product, Sales, Marketing, and Finance to unify fragmented infrastructure and ensure seamless execution of high-level priorities.
• Translate concepts, such as network utilization and pricing models, into actionable operational plans, shepherding new initiatives from initial pilot through to launch.
• Synthesize performers trends and market data into compelling executive narratives to influence product roadmaps and drive alignment across leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level