Strategy and Analytics Partner

Stripe • Chicago, IL

4d • Hybrid

About The Position

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
Strategy & Analytics (S&A) maximizes and accelerates Operations' ability to make Stripe work for our users. We aspire to be the COOs for Stripe Ops, working cross-functionally with global teams to help run the day-to-day business and articulate and achieve the longer term, high effort, high value strategic priorities. We take a data-driven approach that combines strategy and analytics to help Ops leaders solve their most complex and most important issues while also driving the business planning and operational cadence end-to-end, from strategy to goal-setting to execution.
In this role, you’ll be the go-to expert for your business area. You’ll be hands-on and responsible for delivering critical insights, ensuring data driven decision making is at the core of what we do. You’ll also partner with leadership to drive business strategy, planning, goal-setting and performance tracking. You may also scope and lead mission critical projects and execute on strategic initiatives.

Requirements

• 5+ years of prior experience in analytical and strategic roles in management consulting, Operations, Support, Risk or Financial Services
• Outstanding analytical ability, expert in SQL and understanding of data relationships
• Outstanding communication, presentation skills & stakeholder management skills
• Experience working in or with Operations, Support, Risk, Trust & Safety, Financial Crimes, or Financial Services
• Expertise working cross-functionally and with globally distributed teams to drive business and operational goals using data
• Ability to connect the big picture to minute details, toggling between them to set and operationalize strategy

Nice To Haves

• Experience working in fast-paced environments (e.g. high-growth internet or software company, management consulting)
• Structured problem solving skills, combined with strong business acumen.
• Experience with Tableau

Responsibilities

• Metrics & Insights: Wrangle large, highly complex datasets using SQL into actionable insights and become the data expert for your business area. Develop metrics and large-scale dashboards to track the health of our user-facing and internal teams. Perform analyses (using SQL & other analytical tools/languages), identify trends, conduct research, build models, all to deliver objective, critical insights that can inform leadership of opportunities, risks, and strategic priorities.
• Communicate with executives: Create narratives and documents that tell the story of your business area to influence senior Operations leadership and Stripe executive team decision making
• Stakeholder management: Influence and drive cross-functional change by partnering with stakeholders across a wide internal network of globally distributed teams, including Ops, Finance, Data Science, Product/Engineering, and more
• Drive operational excellence: Design, optimize and drive operational reviews and rhythm of the business. Guide the planning and goal-setting process for your business area, as well as progress checks throughout the year. Bring and consistently apply a ROI lens to all operational decisions, so we can make better-informed trade-offs
• Support planning: support with forecasting/planning processes for your business area, including near/medium/long-term planning, to enable leadership to make strategic decisions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed