Visa-posted about 13 hours ago
Full-time • Mid Level
Hybrid • San Francisco, CA
5,001-10,000 employees

The Growth Products and Partnerships organization focuses on four key areas to drive Visa’s growth. These include a focus on building and growing our product and solutions partnerships with Big Tech, executing specialized non-traditional commercial deals, elevating and commercializing Visa’s rapidly growing digital currency and crypto capabilities and define and identify the biggest opportunities for long-term growth through the Future of Payments. The Strategic Wallet Programs & Analytics Manager will play a critical role in driving operational excellence, performance analytics, and strategic initiatives for Visa’s wallet partners. This position focuses on building robust data reporting frameworks, improving business processes, developing strategy for Visa’s growth products, and providing thought leadership to scale partnerships and deliver measurable growth. You will work cross-functionally with Product, Legal, Finance, Marketing, and other teams to execute complex partnership agreements and ensure operational efficiency. The ideal candidate is data-driven, detail-oriented, and experienced in managing processes that support sales planning and execution cycles. You will support a senior account executive across multiple areas critical to realize growth and progress with strategic partner accounts.

  • Operational Improvements
  • Identify process inefficiencies and implement solutions to enhance productivity.
  • Collaborate with internal teams (Product, Partnerships, Legal) to drive workflow enhancements.
  • Define SLAs, metrics, and performance standards to monitor portfolio health.
  • Lead recurring business reviews and meetings to ensure continuous improvement.
  • Partner with PMO to develop end-to-end project plans for new implementations.
  • Work with Data Science and back-office teams to resolve reporting errors and optimize data quality.
  • Performance Tracking & Reporting
  • Ensure integration and quality of data sources for accurate performance tracking.
  • Analyze trends and gaps to inform strategic decisions and account planning.
  • Develop customized account strategies and objectives for key partners.
  • Align cross-functional teams on proposals and deliverables.
  • Strategy Development & Thought Leadership
  • Develop strategy and go-to-market plan for strategic initiatives for wallet partners.
  • Support executive reporting and provide insights into partnership progress.
  • Educate internal teams on market developments and emerging opportunities.
  • Contribute to strategic planning and execution for wallet programs.
  • Team Support
  • Assist leadership with meeting preparation and follow-up actions.
  • Support proposal development and negotiations with internal stakeholders and partner executives.
  • 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
  • Strong analytical skills with proficiency in data visualization and reporting tools.
  • Experience in cross-functional collaboration and project management.
  • Excellent communication and stakeholder management skills.
  • Background in payments, fintech, or technology partnerships preferred.
  • 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
  • A minimum of 5 years business experience with related sales and management experience in the mobile, software, hardware or technology services industry
  • Experienced in continuous improvement of teams, processes, products, and related servicing capabilities
  • Maintain global perspective - seeing beyond current issues in order to understand downstream impacts of decisions and directions
  • Have a passion for drilling into the details of how things work, leading to outstanding user/partner experiences
  • Able to operate autonomously and push through ambiguity to drill down to actions and solutions
  • Teamwork, interpersonal & relationship-building skills, and ability to lead by influence and example
  • Proven ability to partner, communicate and manage/navigate through multiple disciplines and organizational groups
  • Experience "managing up", building Executive Level communications and delivering presentations
  • Ability to work within a complex and often ambiguous environment, and to influence senior management and other relevant parties
  • Executive presence; Strong written and oral communication, including large-group presentations
  • Team oriented, collaborative and flexible
  • Ability to influence and work within matrixed environment
  • Medical
  • Dental
  • Vision
  • 401 (k)
  • FSA/HSA
  • Life Insurance
  • Paid Time Off
  • Wellness Program
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