Strategic Support Associate - January/February 2026 Start Dates

Jackson National Life Insurance•Lansing, MI

1d•$14•Onsite

About The Position

Jackson's Strategic Support Program (SSP) is designed to create a talent pipeline, providing on-demand staffing to various departments and teams within our organization. As a Strategic Support Associate (SSA), you'll join our talented population of associates, performing critical daily business support functions which directly impact customer satisfaction. This flexible, part-time role lets you build your own schedule and pays a competitive hourly rate of $14.00. Whether you're starting your career or looking to accelerate your professional skillset, this position offers plentiful opportunities to learn and grow within a fast-paced environment. Investing in your professional development is a top priority and we offer many resources to support long-term career growth. Our two convenient locations in East Lansing and Lansing provide a modern, professional environment to connect with others and build your network.

Requirements

H.S. Diploma or equivalent required.
Basic knowledge of MS Windows environment and MS Office Applications required.
Perform clerical/office duties, including data entry skills required.
Ability to type 35 words per minute required.

Nice To Haves

Experience in the fields of accounting, finance, IT, math or other business related field preferred.

Responsibilities

Ability to perform office support duties and provide business operations support.
Demonstrate a willingness to learn.
Work well independently and within a team.
Exhibit good time management skills in a high-volume, fast-paced environment.
Answer inbound calls from internal or external customers and/or make outbound calls to customers.
Multi-task effectively, navigating multiple computer applications and systems.
Follow detailed written procedures and step-by-step processes.
Demonstrate good verbal and written communication skills.
Act professionally in the workplace.
Display problem solving skills.
Organize work efficiently and prioritize tasks.
Performs other duties and/or projects as assigned.