Client Services Associate, Surveys (2026 Start Dates)

Third Bridge • Los Angeles, CA

12d • $75,000

About The Position

Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world’s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,300+ employees located across eight offices. Start date : March 2, 2026 Surveys are widely used to gather quantitative and qualitative data using relevant questions from a sample of respondents. Third Bridge provides online B2B surveys by giving our clients access to high-quality responses from hard-to-find experts via our pre-screened, proprietary network. Our panel of experts covers all geographies, industries and functions. We have a dedicated Surveys team across the US and Europe that works around the clock to help clients with survey design, coding, fielding and results seamlessly and quickly. The Survey Associate position is a key enabler in the development of our Surveys team as well as in the design of tools and processes to create the Surveys end product. The end goal is to provide a top quality Survey product that will drive market share gains across our clients by meeting their needs for quantitative insights. We are looking for a Survey Associate who is more interested in talking to people and solving project hurdles than sitting behind a spreadsheet all day. You will be the primary point of contact for our clients, ensuring their projects run smoothly from start to finish.

Requirements

• Bachelor’s degree
• 0-2 years of experience in the financial services industry, with a strong understanding of Consulting and Private Equity, various industries and data analysis
• The successful candidate must, by the start of the employment, have permission to work in the country they are applying.
• Experience collaborating with team-members in a high-throughput, deadline-driven, process-oriented, client-servicing environment
• Superior writing, logic and interaction skills; including oral and written communication as well as organisational skills
• Strong commercial acumen and familiarity or interest in understanding of different industries (including but not limited to Healthcare, Technology, Life Sciences, Consumer Goods, Financial Services), as well as how Consulting and Private Equity clients work, their organisational structure, asset class in which they operate, and how Surveys support their workflow
• Proven ability to work in a rigorous, fast-moving environment
• Meticulous attention to detail and a strong analytic outlook (including experience with data sets in Excel or Gsheets format)
• Ability to handle multiple tasks and prioritise, identify and solve problems

Nice To Haves

• Experience with market research and survey design, primarily via exposure to survey design and the use of online survey platforms (gained in education or in a professional environment)

Responsibilities

• Talking to Clients: You’ll spend your day communicating with Private Equity and Consulting firms. You’ll listen to what they need, offer feedback on their survey ideas, and keep them updated on progress.
• Managing Projects: You will coordinate between our clients, the experts taking the surveys, and our internal teams. This requires staying organized and keeping everyone on the same page.
• Fixing Problems: Projects rarely go perfectly. Whether client requests change or we’re struggling to find a specific type of expert, you’ll be the person who figures out a workaround and keeps things moving.
• Building Panels: You’ll identify and reach out to the right experts to participate in surveys, ensuring we meet the high standards our clients expect.

Benefits

• Earn competitive pay of $90,000+ in your first year, with a $75,000 base salary and uncapped bonus potential after just one month.
• Enjoy comprehensive benefits including health, dental, vision, 401K matching, and more.
• Appreciate good work-life balance with 15+ vacation days, flex days a nd work from anywhere for one month per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level