Strategic Support Associate (Seasonal 2026)

Jackson National Life InsuranceLansing, MI
7hOnsite

About The Position

Jackson's Strategic Support Program (SSP) is designed to create a talent pipeline, providing on-demand staffing to various departments and teams within our organization. As a Strategic Support Associate (SSA), you'll join our diverse population of associates, performing critical daily business support functions which directly impact customer satisfaction. This flexible, part-time role lets you build your own schedule. Whether you're starting your career or looking to accelerate your professional skillset, this position offers plentiful opportunities to learn and grow within a fast-paced environment. Investing in your professional development is a top priority and we offer many resources to support long-term career growth. Our two convenient locations in East Lansing and Lansing provide a modern, professional environment to connect with others and build your network.

Requirements

  • H.S. Diploma or equivalent required.
  • Shifts offered from 6:30am-8pm, Monday-Friday and 6:30am-1pm Saturday
  • Minimum requirement of 20 hours per week, maximum 39
  • Duration of individual shift segments must be a minimum of two hours
  • Self-driven schedules based on your unique availability, with changes allowed up to 24 hours in advance
  • Basic knowledge of MS Windows environment and MS Office Applications required.
  • Perform clerical/office duties, including data entry skills required.
  • Ability to type 35 words per minute required.

Nice To Haves

  • Experience in the fields of accounting, finance, IT, math or other business-related field preferred.

Responsibilities

  • Ability to perform office support duties and provide business operations support.
  • Demonstrates a willingness to learn.
  • Works well independently and within a team.
  • Exhibits good time management skills in a high-volume, fast-paced environment.
  • Multi-task effectively, navigating multiple computer applications and systems.
  • Follows detailed written procedures and step-by-step processes.
  • Demonstrates good verbal and written communication skills.
  • Acts professionally in the workplace.
  • Displays problem solving skills.
  • Organizes work efficiently and prioritizes tasks.
  • Performs other duties and/or projects as assigned.
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