Strategic Sr. Business Development Manager, T4M

American Express Global Business Travel

4d

About The Position

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. The Strategic Sr. Manager is a critical role responsible for driving comprehensive account management and strategic development for a specific business vertical within T4M. This position serves as the primary point of contact and strategic leader for key client relationships. The Planning team is responsible for the setup, planning and delivery of T4M programs

Requirements

• Bachelor's degree in Business, Marketing, or related field (MBA preferred)
• Minimum 7-10 years of experience in strategic account management
• Proven track record of developing and executing complex business strategies
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving capabilities
• Experience and/or understanding of the M&E business
• Proficiency in English
• Behavioral skills: Strategic Thinking, Relationship Intelligence, Collaborative Leadership, Resilience and Adaptability in a fast evolving environment, Client-Centric Mindset, Decision-Making, Continuous Learning, Self starter mindset working under global remote management environment

Nice To Haves

• MBA preferred
• Other languages a plus
• Knowledge of booking processes and OBTs a plus

Responsibilities

• Identify growth opportunities and potential expansion strategies
• Serve as the main point of contact (POC) for vertical commercial leads
• Maintain direct and strategic liaison with internal commercial teams
• Own and drive the overall account development strategy
• Conduct in-depth analysis of client needs, market trends, and competitive landscape
• Design and implement tailored solutions that align with client objectives
• Act as the primary interface between the organization and key client stakeholders
• Ensure seamless communication and alignment across multiple business units
• Track and report on vertical performance metrics
• Develop and maintain comprehensive account dashboards
• Provide strategic recommendations based on data-driven insights

Benefits

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level