Strategic Senior Technology Specialist

Ricoh • New York, NY

2d

About The Position

The Strategic Senior Technology Specialist executes the core equipment and basic services strategy within assigned accounts, partnering closely with the Client Executive across Strategic and Enterprise Accounts.

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

Requirements

• Bachelor’s degree or equivalent experience in a related field.
• 5–10 years of experience selling into Fortune 5000 organizations.
• Proven consultative selling skills.
• Strong negotiation and sales skills.
• Deep understanding of customer approval and internal business processes.
• Knowledge of selling service annuities and effectively using change orders.
• Demonstrated success using collaboration to build influence.
• Strong understanding of core product and services portfolio.
• Ability to independently develop and deliver compelling value propositions.
• Excellent verbal and written communication skills.
• Proven ability to build and maintain professional relationships.
• Ability to stay current with market trends.
• IT‑savvy with understanding of enterprise architectures.
• Strong learning agility.

Responsibilities

• Partner with the Client Executive to implement equipment and basic services strategies within assigned accounts.
• Independently lead customer engagements, conduct meetings, and develop opportunities by leveraging subject matter experts and other resources to position, propose, and close deals.
• Efficiently qualify opportunities and prepare proposals that meet or exceed customer requirements.
• Effectively craft and position the full Ricoh portfolio.
• Assess solution fit and affordability for the customer.
• Lead pricing strategy, proposal development, and contract negotiations.
• Propose, sell, and deliver profitable core equipment and basic services.
• Collaborate with matrix teams to ensure high‑quality deliverables for clients.
• Build trust, confidence, and influence with clients through effective collaboration.
• Clearly articulate Ricoh’s industry position and value proposition to clients.
• Perform other duties as assigned.

Benefits

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level