Strategic Sales Development Representative

DoorDash USA

15h • $21 - $35

About The Position

As a Strategic Sales Development Representative, you will support our Platform team – which focuses on helping merchants adopt DoorDash’s Platform solutions, such as Online Ordering and other growth products. In this role, you’ll own the early stages of the sales motion – engaging merchants through high-volume, targeted outreach to uncover needs, identify decision makers, and qualify interest in additional products. You’ll work closely with Account Development partners to generate and advance pipeline, ensuring opportunities are clearly scoped and positioned for deeper sales engagement. You’ll engage both new and existing merchants with a thoughtful, consultative approach, tailoring outreach based on merchant context and solution fit. Your work will play a key role in supporting merchant growth by connecting partners with products designed to expand their relationship with DoorDash beyond the marketplace. This role is ideal for someone who thrives in fast-paced conversations, brings discipline and creativity to their outreach, and is excited to develop strong solution-selling fundamentals. We expect this role to be flexible and will travel as needed for in-person collaboration through trainings, offsites, team-building events, and other business related necessity.

Requirements

• 2+ years of experience in high-volume outbound outreach or sales development
• A track record of consistently meeting or exceeding activity and performance goals (daily, weekly, or monthly)
• Strong written and verbal communication skills, with the ability to engage merchants in thoughtful conversations
• A proactive, self-directed approach to problem solving and managing your work
• Creativity in outreach and messaging that sparks interest and opens doors
• The ability to help merchants understand the value additional DoorDash solutions can bring to their business
• Comfort navigating sales processes and tools in a fast-paced environment
• A willingness to learn quickly, adapt to change, and incorporate feedback to improve performance

Responsibilities

• Identify, engage, and qualify high-potential merchants and key decision makers across your assigned accounts
• Conduct high-volume outbound outreach through calls (65+ per day), email, and other channels to surface interest in additional DoorDash solutions
• Partner closely with Account Development teammates to advance qualified opportunities and move expansion efforts forward
• Tailor messaging and discovery based on merchant needs, context, and solution fit
• Strengthen your skills in consultative discovery, value-based storytelling, and opportunity qualification
• Gain exposure to solution-selling and account development motions that support merchant growth beyond the marketplace

Benefits

• a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
• DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others
• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed