Strategic Program Manager, Office of the CIO

Blue Cross of Idaho • Bozeman, MT

10d • Hybrid

About The Position

Our Strategic Program Manager, Office of the CIO ("OCIO"), supports the Director OCIO by managing operational, financial, governance, performance management, and vendor management activities. Ensures the CIO’s priorities are executed with precision by coordinating forums, driving initiatives, and facilitating communication such as IT & business-facing reviews. Acts as a connector between IT, Finance, Procurement, Strategy and business partners, driving accountability and measurable business value from technology investments. Location: strong preference for flexible hybrid location (onsite Meridian Idaho campus, and local work-from-home); there may be opportunity for fully remote work within a mutually acceptable location. #LI-Remote; #LI-Hybrid

Requirements

• Bachelor’s Degree or equivalent work experience (Two years’ relevant work experience is equivalent to one-year college)
• 5/+ years’ experience managing enterprise-level programs, strategic initiatives and cross-functional projects within technology or business transformation environments.
• Knowledge of IT governance, service delivery, cost models, vendor ecosystems and compliance standards.
• Financial modeling and cost analysis.
• Data analytics and dashboard development.
• Strong vendor management and negotiation skills.
• Excellent stakeholder engagement, facilitation, and communication skills.
• Ability to manage multiple priorities and drive alignment across teams.
• Highly organized, analytical, and results-oriented.
• Document writing and repository management.
• Works independently under limited supervision.
• Problems typically require analysis and judgment to resolve.

Responsibilities

• Coordinate and facilitate IT governance forums, leadership meetings, and enterprise reviews.
• Develop and maintain consistent governance documentation, decision logs, and follow-up actions.
• Ensure activities are in compliance with organizational policies and relevant external regulations.
• Support IT financial governance, including budgeting, forecasting, accruals, and variance analysis.
• Assist in developing and maintaining financial models for IT cost allocation.
• Build and maintain dashboards for IT spend, service-level cost drivers, and performance metrics.
• Partner with Finance and IT leadership to optimize spend and drive financial accountability.
• Support vendor management activities, including vendor QBRs, performance tracking, portfolio rationalization and compliance.
• Maintain vendor scorecards and support contract creation, renewal and escalation processes.
• Coordinate quarterly business reviews (QBRs) with IT leadership and business units, summarizing IT performance, service levels, and value realization.
• Track action items and improvement commitments from QBRs and governance forums.
• Produce executive dashboards and monthly CIO scorecards for leadership and board reporting.
• Oversees the performance measurements and ensures action plans are in place as needed.
• Evaluates effectiveness by collecting and analyzing data in support of key performance metrics.
• Promote consistent messaging and transparency regarding IT performance and financial stewardship.
• Lead cross-functional projects and delegate work products.
• Provide guidance, coaching, and training to other employees within job area.

Benefits

• We offer a robust package of benefits including paid time off, paid holidays, community service and self-care days, medical/dental/vision/pharmacy insurance, 401(k) matching and non-contributory plan, life insurance, short and long term disability, education reimbursement, employee assistance plan (EAP), adoption assistance program and paid family leave program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees