Strategic Portfolio Management System Analyst
About The Position
About the Institutional Portfolio Management (IPM) Department The IPM department is part of the CFO org and is responsible for driving strategic execution and transformation across the WGU System. We manage portfolios of enterprise initiatives that align with WGU’s 5-Year Strategic Plan—connecting strategy to action. Our work enables leaders to execute bold, system-wide change by: Designing innovative business processes that improve productivity and scale. Building enterprise capabilities in Agile Innovation, Portfolio Management, and Rapid Technology Development. Identifying and mitigating enterprise risks while driving cost efficiency and waste reduction. We’re not just a tactical function—we’re strategic enablers, trusted advisors and transformation partners. The Role: Strategic Portfolio Management (SPM) System Analyst The Strategic Portfolio Management System Analyst supports the systems, data, and processes that enable WGU’s enterprise portfolio management function. This role ensures that portfolio data is accurate, reliable, and actionable, and that the tools and workflows used across the university effectively support strategic decision‑making. You will partner closely with portfolio managers, business leaders, analysts, and technology teams to enhance WGU’s enterprise portfolio management platform, maintain high‑quality information, develop reporting and insights, and continuously improve the user experience.
Requirements
- Bachelor’s degree in business, Finance, Information Systems or a related field
- 4 years of experience in operational analysis for strategic portfolio management, enterprise planning, PMO, or finance
- Hands on experience with enterprise portfolio management systems, such as ServiceNow (user, system implementation)
Nice To Haves
- Experience in online higher education or other large-scale, service-oriented organizations.
Responsibilities
- Maintain, configure, and optimize the Strategic Portfolio Management (SPM) system to support enterprise portfolio processes, reporting, and governance
- Ensure data accuracy and integrity across portfolios, programs, initiatives, and dashboards; identify gaps and implement corrective actions
- Partner with IPM leaders and cross‑functional teams to develop enhancements, streamline workflows, and improve system usability
- Build and maintain reporting, metrics, and portfolio insights that support institutional decision‑making
- Support training, documentation, change management, and adoption efforts for SPM tools and processes
Benefits
- medical, dental, vision, telehealth and mental healthcare
- health savings account and flexible spending account
- basic and voluntary life insurance
- disability coverage
- accident, critical illness and hospital indemnity supplemental coverages
- legal and identity theft coverage
- retirement savings plan
- wellbeing program
- discounted WGU tuition
- flexible paid time off for rest and relaxation with no need for accrual
- flexible paid sick time with no need for accrual
- 11 paid holidays
- other paid leaves, including up to 12 weeks of parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
