Strategic Planning Rep
About The Position
Are you the friendly voice that turns a simple phone call into a fantastic customer experience? Do you thrive in a fast-paced environment where organization and communication are key? If so, Approve Home Services in Gilbert, MN is searching for a full-time OR part-time Strategic Planning Rep to join our team! With us, you'll enjoy: Competitive pay of $15-$20/hr Health, dental, and vision insurance Paid time off 401(k) with a company match Flexible schedules Mentor/apprentice program Growth opportunities Company parties Uniforms DISCOVER WHO WE ARE At our company, we live by our motto: Faith, Family, and Fantastic Service. Our goal is to provide the very best service to our community, supporting families through plumbing solutions that truly make a difference in their day-to-day lives. Our company culture is built on trust, teamwork, and excellence, and we believe in creating an environment where our employees can thrive. We offer a flexible and growth-oriented work environment, a mentorship program to help employees reach their full potential, and the chance to be part of a team that treats every job as an opportunity to support and uplift the community. We hope you'll join us! DIVE INTO YOUR DAY This position offers flexibility with full-time or part-time hours between 8 AM and 5 PM, Monday through Friday. As our Strategic Planning Rep, you'll be the first point of contact for our customers, ensuring they feel heard and valued. You'll handle incoming calls with enthusiasm and professionalism, gathering essential customer information and booking service calls. You will also coordinate with field personnel, ensuring schedules are managed efficiently. When customers have concerns, you'll be the problem solver who provides reassurance and solutions. Beyond answering calls, you'll support the day-to-day operations of the company, making sure everything runs smoothly. Your role is essential to delivering the outstanding service that Approve Home Services is known for, and every interaction you have makes a meaningful impact!
Requirements
- High school diploma or equivalent
- Must have the ability to pass a background check
Nice To Haves
- Previous call center experience is a plus but not required.
Responsibilities
- handle incoming calls with enthusiasm and professionalism
- gathering essential customer information and booking service calls
- coordinate with field personnel, ensuring schedules are managed efficiently
- provide reassurance and solutions to customer concerns
- support the day-to-day operations of the company
Benefits
- Competitive pay of $15-$20/hr
- Health, dental, and vision insurance
- Paid time off
- 401(k) with a company match
- Flexible schedules
- Mentor/apprentice program
- Growth opportunities
- Company parties
- Uniforms
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
