Strategic Partnerships Manager

Bounce•San Francisco, CA

About The Position

We are looking for a Strategic Partnerships Manager to join our global Partnerships team. Bounce is expanding rapidly across Europe, North America, and APAC, and this role is at the centre of that growth. Bounce's marketplace runs on two kinds of partnerships: supply partners (the hotel groups, retailers, transit hubs, and venue networks that host our products) and demand partners (the OTAs, loyalty programmes, travel platforms, and affiliates that bring travelers to us). This role owns both sides. You will identify the highest-impact opportunities across Bounce's product portfolio, starting with our core Luggage Storage business and expanding into new lines, move them from first conversation to live agreements, and grow them into lasting, expanding relationships. This is an outbound-first, senior commercial role for a generalist builder: someone equally comfortable negotiating a venue contract and closing a co-branded campaign, who treats every partnership as a project with a plan, an owner, and a deadline.

Requirements

5–8 years in partnerships, business development, or commercial roles, ideally spanning both supply-side and demand-side partnerships
Background in travel, consumer tech, marketplaces, mobility, hospitality, or platform businesses strongly preferred
Proven track record of building a partner pipeline from scratch and closing complex deals with operators, platforms, or enterprise counterparties
Comfortable on both sides of the marketplace, this is not a single-track role; we need someone who moves between supply and demand without missing a beat
Strong commercial negotiator who understands unit economics and can hold a margin conversation on both sides of a deal
Project-minded: you treat every partnership as a project: scoped, planned, owned, and shipped
Self-starter with the drive to manage yourself, set your own priorities, and thrive in a fast-paced startup environment
Strong communication and stakeholder management skills, you keep internal and external partners aligned with no surprises
Open to travel for partnership meetings across Europe, North America, and APAC

Responsibilities

Map and prospect supply operators across EU, NA, and APAC, hotel groups, retailers, transit hubs, locker networks, and venue chains, that can expand Bounce's footprint
Identify and reach senior decision-makers (COOs, VP Operations, Head of Real Estate) and run structured outreach via email, LinkedIn, events, and warm introductions
Navigate RFP processes, lead commercial negotiations, and close agreements with enterprise-level supply partners
Own the full lifecycle: scope the MVP integration with Engineering and Ops, drive deployment, and grow the partnership post-launch
Build co-branded and distribution partnerships with travel brands, OTAs, loyalty programmes, affiliates, and corporate travel managers to drive user acquisition
Work closely with Marketing and Growth teams to identify and activate affiliate marketing, co-marketing, and performance channel opportunities
Define the right commercial structure for each deal, revenue share, white-label, co-branded campaign, reseller, and drive it to close
Track performance against agreed KPIs and scale what works into new geographies and channels
Build and maintain a structured pipeline across both supply and demand, segmented by geo, partner type, and deal stage, with regular reporting to the Head of Partnerships
For every signed partnership: own the implementation plan, align internal teams (Engineering, Marketing, Ops, Legal), and drive from agreement to go-live
Run ongoing business reviews with partners to monitor SLA performance, surface issues early, and identify expansion opportunities
Feed commercial and operational learnings back to Product and Engineering to continuously improve the partner experience