Strategic Partnerships Manager

Shippo

40d • Remote

About The Position

Shipping & handling responsibilities
Develop comprehensive partnership strategies using excellent business judgment to negotiate renewals, upsell potential opportunities & drive favorable commercial outcomes for Shippo.
Set and track account activation and revenue targets.
Identify and drive marketing and promotional opportunities.
Engage with partners to understand opportunities for operational improvement, and liaise with our product team to bring those improvements to life.
Provide excellent partner service, research, and market analysis to resolve technical and financial challenges with partners and better represent our users, products, and programs.
Serve as an expert consultant to our partners; engage cross-functionally to drive your partner’s businesses and build effective relationships with partner stakeholders.
Analyze performance and present findings to clients, highlighting opportunities or introducing incremental programs. Contribute data-driven insights to support recommendations.
Leverage cross-functional support teams to ensure partners have access to the product experts and resources they need.
Develop renewal and product cross-sell/up-sell strategies and negotiate business terms on renewals and new agreements.

Requirements

• 5+ years of work experience in strategic partnerships, account management, or business development in e-commerce/marketplace platforms or fulfillment/software/SaaS industry
• Experience working with technology partners through integrations, product management, program management, and business development engagements
• Experience in contract management, including cross-functional collaboration with Legal and Strategic Finance on renewals, as well as negotiating with external partners.
• You are well-versed in advanced Excel (or SQL), Looker, or other Business Intelligence tools
• You are detail-oriented with a proven track record of solving strategic challenges
• You possess strong relationship-building skills and are apt to see mutually beneficial opportunities with partners
• You are technically oriented and understand APIs
• You have an entrepreneurial, growth mindset, bold ideas, and a know-how attitude to get things done

Nice To Haves

• Experience with marketplaces or e-commerce platforms and deep understanding of the market needs for these verticals
• Familiarity with shipping and logistics
• Previous work in a dynamic startup environment

Responsibilities

• Develop comprehensive partnership strategies using excellent business judgment to negotiate renewals, upsell potential opportunities & drive favorable commercial outcomes for Shippo.
• Set and track account activation and revenue targets.
• Identify and drive marketing and promotional opportunities.
• Engage with partners to understand opportunities for operational improvement, and liaise with our product team to bring those improvements to life.
• Provide excellent partner service, research, and market analysis to resolve technical and financial challenges with partners and better represent our users, products, and programs.
• Serve as an expert consultant to our partners; engage cross-functionally to drive your partner’s businesses and build effective relationships with partner stakeholders.
• Analyze performance and present findings to clients, highlighting opportunities or introducing incremental programs. Contribute data-driven insights to support recommendations.
• Leverage cross-functional support teams to ensure partners have access to the product experts and resources they need.
• Develop renewal and product cross-sell/up-sell strategies and negotiate business terms on renewals and new agreements.

Benefits

• Healthcare coverage for medical, dental, and vision (90% covered by the company, incl. dependents). Pets coverage is also available!
• Take-as-much-as-you-need vacation policy & flexible working hours
• One week-long company wide winter slow down
• 3 Volunteer Days Off (VTOs)
• WFH stipend to set up your home office
• Charity donation match up to $100
• Dedicated programs, coaching, tools, and resources for your professional and career growth as well as an individual learning stipend for your personal and focused growth
• Fun team in person time through our Shippos Everywhere program which includes regular team and company off-sites throughout the year as well as local Shippos gatherings

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed