Strategic Operations Analyst

Cohere Health

9d • $58,000 - $65,000 • Remote

About The Position

The Strategic Operations Analyst supports strategic and operational improvement efforts across the organization. This role assists in identifying compliance risks, operational inefficiencies, and opportunities for transformation that contribute to scalable growth and sustainable performance. Partnering with Product, Operations, and Compliance teams, the analyst provides data-driven insights, supports process and technology solution design, and contributes to the development of metrics and governance structures that enable measurable, lasting improvement. This position combines analytical rigor, curiosity, and structured problem-solving to help translate business challenges into actionable recommendations and support high-impact initiatives.

Requirements

• 1-3 years of experience in business transformation, strategy execution, process improvement, or operational excellence roles.
• Foundational understanding of healthcare workflows, regulatory requirements, and digital transformation best practices
• Strong analytical and problem-solving skills with experience in process mapping, business analysis, and data visualization (Power BI, Tableau, Excel, SQL).
• Experience working with Product, Compliance, and Operations teams to align technology solutions with business needs.
• Bachelor’s degree in Business, Strategy, Operations Management, or related field, or similar years of relevant experience preferred.

Responsibilities

• Assess current-state operations, define strategic priorities, and drive cross-functional transformation aligned to leadership goals.
• Assists in developing business cases, roadmaps, and implementation plans to support scalable, efficient, and customer-focused change.
• Identify compliance gaps, operational risks, and workflow vulnerabilities across business processes and systems.
• Assist in embedding controls, policies, and monitoring mechanisms into technology and operations to ensure adherence and continuous improvement.
• Contribute to process analysis efforts to uncover inefficiencies and recommend streamlined workflows.
• Create standardized documentation and procedures to support scalability, accountability, and operational efficiency.
• Help define and maintain KPIs and success metrics for Optimization initiatives.
• Translate data into meaningful insights that guide strategic decisions and improvement opportunities.
• Support end-to-end implementation of optimization initiatives, including execution, communication, and post-launch optimization.
• Drive stakeholder adoption through training, enablement, feedback loops, and ongoing refinement of solutions.

Benefits

• Fully remote opportunity with about 5% travel
• Medical, dental, vision, life, disability insurance, and Employee Assistance Program
• 401K retirement plan with company match; flexible spending and health savings account
• Up to 184 hours (23 days) of PTO per year + company holidays
• Up to 14 weeks of paid parental leave
• Pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees