About The Position

This role leads end-to-end strategy, planning, execution, and continuous improvement of strategic meetings, congresses, and events. The Strategic Meeting Solutions Lead partners cross-functionally to deliver compliant, data-driven, and brand-aligned meetings while overseeing vendors, budgets, analytics, and execution teams.

Requirements

  • Bachelor’s degree or equivalent experience in congress management or related field.
  • Minimum 5 years Pharmaceutical or regulated-industry meeting experience.

Nice To Haves

  • Proven strategic planning and execution leadership.
  • Proven operational excellence in congress management.
  • Digital mindset to advance digital mindset.
  • Advanced stakeholder and vendor management skills.
  • Financial acumen, including budget management and accrual tracking.
  • Process improvement and systems optimization mindset.
  • Ability to lead analytics and data-driven decision making.
  • Excellent communication and presentation skills.
  • Ability to manage multiple complex programs simultaneously.
  • Proficiency in Microsoft Office and meeting management platforms.
  • Ability to travel as required, including occasional weekends.

Responsibilities

  • Drive strategic vision and innovation for national and international congresses.
  • Lead end‑to‑end operational strategy and execution for meetings and events.
  • Align meeting strategy with communication and brand objectives across internal teams and external agencies.
  • Own the customer experience journey, including analytics, reporting, and effectiveness dashboards.
  • Prioritize customer experience to achieve congress KPIs.
  • Oversee planning, logistics, and on‑site execution.
  • Maintain professional communication and follow up with suppliers, clients, and attendees.
  • Manage and reconcile budgets, accruals, and financial tracking.
  • Oversee registration platforms, eRequest workflows, and process optimization.
  • Ensure compliance with TOV, purchasing standards, and internal policies.
  • Supervise contractors, including the Meeting Specialist and Coordinator.
  • Lead vendor evaluations, performance reviews, and quarterly business reviews.
  • Ensure SOP adherence and support execution teams on compliance.
  • Maintain and improve internal playbooks and databases.
  • Oversee logistics vendors and third‑party suppliers.
  • Support national and local congress planning, including budgeting, room blocks, and execution oversight.
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