Strategic Innovation & Integration Specialist

Wounded Warrior Project • Jacksonville, FL

11d • Hybrid

About The Position

The Wounded Warrior Project (WWP) Strategic Innovation & Integration Specialist supports the identification and development of strategic opportunities and innovations through research, environmental scanning, and data-driven insights. This role fosters a culture of innovation, helps teammates build out ideas, and supports the piloting of new initiatives. The Strategic Innovation & Integration Specialist represents WWP at conferences, events, and professional gatherings, building relationships and staying informed on emerging trends and best practices. This role requires curiosity, strategic thinking, and creativity to explore future possibilities, synthesize complex information, and communicate actionable insights in support of organizational growth and innovation.

Requirements

• Forward-thinking and innovative, with demonstrated curiosity and creativity to anticipate emerging trends, identify opportunities, and design practical solutions that go beyond the status quo.
• Ability to understand and maintain awareness of the needs, concerns, and issues within military service organization (MSO) and veteran service organization (VSO) communities, integrating this knowledge into strategic initiatives.
• Demonstrated critical thinking and analytical skills, with the ability to conduct environmental scans, evaluate diverse data sources, identify trends, and synthesize insights into actionable strategies and innovation opportunities.
• Excellent written and verbal communication skills, with the ability to translate complex ideas and qualitative/quantitative insights into clear, compelling narratives that guide decision-making.
• Adaptability and resilience in fast-paced, evolving environments, with the ability to embrace change, pivot direction, and apply continuous learning to refine innovation strategies.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Visio) and collaboration platforms (SharePoint, Teams, Mural), and familiarity with visualization and design tools such as Canva.
• Demonstrated skills in data analysis, visualization, and storytelling to communicate insights effectively and support informed decision-making.
• Strong interpersonal skills with demonstrated ability to develop and maintain professional relationships at all levels of an organization and to build successful, effective partnerships.
• Demonstrated ability to manage sensitive matters with diplomacy, empathy, and confidentiality.
• Unequivocal commitment to the highest standards of personal and business ethics and conduct.
• Mission-driven, guided by core values, and a pleasure to work with.
• Three years of experience in strategy, research, innovation, trend analysis, or business insights.
• Two years of experience facilitating collaborative, cross-functional workgroups and/or strategic discussions.
• Two years of experience developing visuals and high-quality presentations, interpreting and visualizing data, and clearly communicating insights and their impacts.
• One year of experience analyzing diverse data sources to identify emerging trends, risks, and opportunities.
• Bachelor’s degree.
• Equivalent combination of applicable education, training, certification, and experience may be considered in lieu of degree.

Nice To Haves

• Two years of experience conducting research and/or data analysis to inform strategy, program development, or innovation initiatives.
• Two years of experience preparing materials, communicating insights, and collaborating with cross-functional teams and senior leaders to support organizational strategy.
• Experience working in a VSO, MSO, or nonprofit environment.

Responsibilities

• Routinely track market and industry developments, keeping a pulse on internal and external trends, ideas, and opportunities, and analyzing signals for actionable insights.
• Provide research, data analysis, and logistical support for the strategic planning process, to include preparing materials, coordinating meetings, and documenting outcomes to ensure optimal execution.
• Synthesize large amounts of information from disparate sources into digestible formats to share with the team.
• Develop research findings and data-driven insights based on internal and external data and research, and identify potential future opportunities.
• Draft summary reports and presentations to enable decision-making, leveraging tools such as PowerPoint, Excel, Word, and Canva.
• Identify external innovations and best practices (e.g., innovation labs, external organizations), build relationships, and bring learnings to leadership for discussion on potential internal applications.
• Stay current on the latest tools, technologies, and trends in innovation, and incorporate relevant tools and techniques into the organization, equipping teams for consistent innovation.
• Participate in and support the development of pilots to test, monitor, and study new innovations and strategic possibilities.
• Support and facilitate planning discussions, meetings, and events for teammates, leaders, and executives.
• Participate in and contribute to ongoing team learning opportunities by posting responses, articles, studies, and findings in designated learning channels.
• Incorporate innovation into culture and strategy through daily research, supporting continuous improvement, and translating insights into discussions and visuals, while highlighting successes and promoting an innovative mindset through aligned communications.
• Collaborate with the internal communications team to develop strategies and create visualizations that effectively share the strategic innovation story.
• Collaborate with teammates across the organization to further develop their innovative ideas.
• Update, organize, and maintain the internal idea generation portal and process.
• Maintain, archive, and organize files, trackers, calendars, and associated organizational tools such as Teams and SharePoint.
• Maintain an internal library/repository, ensuring clear organization and accessibility of relevant strategic innovation education and learning information.
• Monitor and maintain team email accounts, responding to inquiries in a professional and timely manner.
• Attend industry conferences, educational events, and opportunities as identified.
• Record meeting minutes and translate to key actions and takeaways.
• Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles.
• Other related duties as assigned.

Benefits

• A flexible hybrid work schedule (three days in the office, two days’ work from home)
• Full medical, dental, and vision coverage for both teammates AND family members
• Competitive pay and performance incentives
• A fun, mission-focused, and collaborative team environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees