Strategic In-Stock Analyst

Leslie's Pool Supplies•Phoenix, AZ

22d•Hybrid

About The Position

Founded in 1963, Leslie's is the largest and most trusted direct-to-consumer brand in the U.S. pool and spa care industry. We serve the aftermarket needs of residential and professional consumers with an extensive and largely exclusive assortment of essential pool and spa care products. We operate an integrated ecosystem of 900+ retail locations, backyard service and repair, a robust digital platform, and manufacturing and distribution divisions across 35+ states—enabling consumers to engage with Leslie’s whenever, wherever, and however they prefer to shop. With over 60 years of providing best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our Team Members feel valued and are enthusiastic about the contributions they make to the success of Leslie's. This position is not open to agency submissions . This position is based at our corporate office in Phoenix, AZ, and follows a hybrid work schedule. Remote work is not available for this role. Candidates must reside within commuting distance, as relocation assistance is not provided. Additionally, applicants must be authorized to work in the United States without the need for current or future employer-sponsored visa support. Job Overview: The Strategic In-Stock Analyst (SISPA) plays a critical role in sustaining and improving in-stock performance across the organization. This position serves as a key connector between Merchandising, Inventory Planning, Logistics Fulfillment Centers (LFC), and Field teams to ensure timely resolution of store inventory issues and execution of replenishment strategies. The SISPA manages store requests and exceptions with a defined 48-hour service level agreement (SLA), supports data-driven decision-making, and translates field insights into actionable improvements that enhance customer experience and protect revenue. This role requires strong analytical expertise, process discipline, and deep institutional knowledge to effectively support stores and strategic in-stock initiatives.

Requirements

Bachelor’s degree or a minimum of 2 years of work experience
Strong analytical and problem-solving skills with the ability to interpret inventory and replenishment data.
Experience working cross-functionally with merchandising, supply chain, inventory, or field teams.
Proven ability to manage multiple priorities and meet defined SLAs in a fast-paced environment.
High attention to detail with a strong focus on process discipline and documentation.
Experience in retail, inventory management, replenishment, or supply chain analytics.
Familiarity with inventory planning systems and reporting tools.
Demonstrated ability to translate operational insights into strategic improvements.
Strong institutional knowledge of store operations and inventory workflows

Responsibilities

Manage and resolve store inventory requests and exceptions within a 48-hour SLA.
Investigate and address in-stock issues to minimize out-of-stocks and delayed replenishment.
Partner closely with Field teams to understand store-level challenges and provide timely solutions.
Act as a liaison between Merchandising, Inventory Planning, LFC, and Field teams to ensure alignment on replenishment and assortment execution.
Translate field feedback and operational insights into actionable recommendations for internal partners.
Support execution of strategic initiatives focused on in-stock excellence and operational consistency.
Analyze inventory, replenishment, and assortment data to identify trends, risks, and opportunities.
Support data-driven replenishment decisions to improve store-level availability and sales performance.
Monitor exceptions and recurring issues to drive continuous improvement.
Reinforce standard processes, documentation, and internal controls related to inventory and in-stock management.
Identify process gaps and recommend improvements to reduce repeat issues and inefficiencies.
Maintain clear documentation of resolutions, learnings, and best practices.
Directly supports revenue protection by reducing missed sales due to out-of-stock conditions.
Improves response times and resolution effectiveness for store inventory issues.
Enhances customer experience through improved product availability.
Strengthens partnerships between corporate teams and the field through consistent, reliable support.

Benefits

Comprehensive medical, pharmacy, dental, & vision plan options.
Health savings account (with enrollment in the high deductible health plan option).
Health & dependent care flexible spending accounts.
Company-paid basic life and AD&D insurance.
Voluntary supplemental life insurance.
Company-paid short-term disability and voluntary long-term disability insurance.
Pre-tax and Roth 401(k) with company match.
Paid vacation, sick, and bereavement leave.
Paid holidays, including a floating personal day.
Employee assistance and wellness programs.
Earned Wage access isâ available, allowing early access to a portion of your earned wages before payday.
Product discounts at Leslie’s Retail stores.