Strategic Growth & Client Engagement Manager

Clune Construction CompanyChicago, IL
1d$90,000 - $134,000

About The Position

Are you ready to grow your career with a company that values excellence and invests in its people? At Clune Construction, we’re more than builders—we’re a team of driven, collaborative and talented individuals who take pride in delivering exceptional work. Excellence is at the core of everything we do, from the quality of our projects to the way we support our people. As an employee-owned company, we invest in our team, and in return, our people share in our success. This shared commitment has earned us recognition as a Best Place to Work, a US Best Managed Company and a recipient of the Better Business Bureau Torch Award for Ethics. Whether you’re a seasoned construction professional or looking to bring your expertise to a new area, we welcome you to join our team and make an impact! The Strategic Growth & Client Engagement Manager leads multi-region event programs and client engagement initiatives, ensuring consistent standards, measurable outcomes, and operational excellence. As a key leader within the Mission Critical Communications team, this role is responsible for mentoring team members, fostering professional growth, and developing scalable processes and metrics that enhance client relationships and reinforce brand alignment.

Requirements

  • Bachelor’s degree with advanced degree or certification preferred.
  • 7–10 years of progressively responsible experience in client engagement, event strategy, or business development support.
  • Proven success managing teams and programs across multiple regions with measurable results.
  • Demonstrates deep understanding of Mission Critical market dynamics and client priorities.

Responsibilities

  • Designs scalable processes and event frameworks that ensure consistency, efficiency, and measurable results across regions.
  • Provides guidance and feedback to Specialists and Managers.
  • Fosters collaboration and continuous improvement across teams.
  • Leads cross-functional collaboration to ensure alignment and accountability across multiple teams.
  • Builds and maintains dashboards or reports that measure event ROI, participation, and engagement outcomes.
  • Uses data to drive improvements.
  • Implements and refines systems for consistency in event execution across multiple offices or markets.
  • Communicates vision and goals effectively to large groups and senior leadership.
  • Evaluates and recommends tools or platforms that enhance efficiency and reporting accuracy across event programs.
  • Oversees integration of systems across departments to ensure streamlined reporting.
  • Guides teams to achieve shared goals across regions.
  • Encourages alignment, collaboration, and accountability across functions.
  • Provides mentorship and support to Mission Critical Communications team.
  • Builds succession planning strategies and facilitates team development.
  • Leads coordination across departments such as Business Development, Marketing, and Operations.
  • Oversees cross-region vendor performance and contract alignment.
  • Oversees Mission Critical Communications team across regional programs.
  • Responsible for performance management and team development.

Benefits

  • Medical, Dental and Vision Insurance with 100% of monthly premiums paid by the company
  • Employee Stock Ownership Plan
  • 401k Retirement Plan with Company Match
  • Employee Assistance Program
  • Company-paid and Voluntary Life Insurance Plans
  • Company-paid Short Term and Long Term Disability
  • Flexible Spending, Dependent Care and Commuter Plans
  • Career Development through Mentoring Program, Learning & Development, Continuing Education
  • Fitness Program
  • Pet Insurance
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